A double rainbow, how often does one see this?
Day 1: Tucson, Arizona to El Paso, Texas (310 miles). I had to work on Friday from 7:00 am to 4:30 pm. Mark and I had agreed that we would leave right at 4:30 when I got off duty. The night before, we had done a little bit of parking with the mind to camp in Carlsbad. Mark got an ice chest from Wal-Mart, we had the camping equipment parked at the back of Mark's BMW the night before, all that was left was waiting for me. Meanwhile at work, I began to shut off my 20 or so systems in preparation to leave at exactly 4:30 pm. Coffee East, Coffee West, both of which should have shut off the entire desk top, but no, I had to go in one by one. Vibe, Lec retain, iConsel, iGO, focisnet, Verizon.com, iFinals, E-mail, My-Info etc. The list was endless.
The Rainbow as we left Tucson for Lordsburg
Now if you have ever been in a hurry, you know how long a minute can last. I had 5 minutes to go when an escalation call came to me. The person I was talking to on the other end of the line was irate enough for the both of us, so I decided to listen. Three minutes later my ears were hurting from how loud the customer screamed, the fifth minute he was calling me names, thief and all. He threatened to sue the company for stress and aggravation before he asked if I was still on the phone. It was 4:33pm so I asked if I can put him on hold to review his account. I went to the door to let Mark and Desire know I would be on my way soon. I returned to the customer and it seemed he had calm down a bit. I proceeded to take care of the reason for his call and compensate him for the aggravation.
The road map
He was primarily upset because he had been waiting to speak to a manager for 45 minutes. Problem solved, I proceeded to complete my system shut down and was out the door at exactly 4:45 pm. We were on the freeway (I-10 East) in no time headed towards New Mexico. We planned to spend the night in El Paso, Texas which was 4 hours drive from Tucson. The drive was smooth with minimal traffic on the freeway. We made two stops along the way for coffee and refueling. We arrived in El Paso at a quarter to 9:00 pm. We checked in at the Motel 6 located on Route 62/180. Pretty nice accommodation for a motel, the price was attractive too. Check out my review on Motel 6 on Route 62/180 in El Paso, Texas.