My family and I spent 2 days in Rome
and going on to spend 4 days in Sorrento.
I have read in all the travel books to beware of the pickpockets at the Naples
train station, well sad to say I was careless and someone stole my wallet as we
were boarding the train to Sorrento, as I went to sit down for the hour long
trip I realized my wallet was gone. There was nothing I could do until I go to
my hotel in Sorrento.
When we arrived at the Sorrento City Hotel we were greeted by one of he hotel
staff, I mentioned to her what had happened to me on the train, she contacted
the owner of the hotel Roberta who told her staff to help me make the necessary
phone calls to my banks in the states and what ever else was needed to get this
situation corrected. I had to contact my banks in the states to freeze my
credit cards, which they very helpful in helping me to make the phone calls
that I needed to do. That afternoon the owner offered to accompany me to the
police station to make a report, she offered not only to take me but to
interpret for me. That night after dinner we were surprised to find a basket of
fruit and a bottle of wine with a note attached saying, we are glad you came
and we are thankful we were able to help; here is a little gift from the hotel
to say you’re here now “relax”. I would recommend this hotel to anyone who is
planning a trip to Sorrento
and looking for a place to stay where you are treated like royalty.
Thanks Sorrento City Hotel & Staff
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