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Unattended stopover!

Auckland Travel Blog › entry 19 of 21 › view all entries

A quick trip to laze, in South Pacific,staying away from French Polynesia.

Unattended stopover!

a piece of the Sky Tower

We missed the first of our 4 home flights in Apia Samoa!

All the TravBuddies will laugh:our flight in Apia  was at 1245 am,we went to the Airport at 1000:our flight

was gone since hours!

I thought that 1245 am means noon 45,in fact it was 0045!!! I have to do some progress in my broken English!

I try unsuccessfully to cancel my Singapore Airlines flights!!

I go to Air New Zealand office in Apia Samoa and buy 2 tickets to Auckland, for the next day.

We were very disappointed there(imagine the cost of 2 return tickets Auckland-France!)

Finally I arrive at Auckland Airport,run to the Singapore Airlines office and there...................

meet a MARVELLOUS girl who delivers us FREE return tickets for the next day!!!!!

I do love Singapore Airlines!I dream when I compare their customer service with Air France'one!

 

 

 

 

KeikoCreative says:
Is really unpleasant such things arise:( Is good that u share this experience:)
Posted on: Nov 02, 2008
Chokk says:
I feel with you - Just happy that Singapore AL are so friendly
Posted on: Nov 01, 2008
YantiSoeparno says:
Wuahaha... :D It could happen to anybody Bernard... The time was tricky, we have to be careful, especially between 00.00 and 12.00 and if it affects many flights.
Posted on: Oct 21, 2008
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