November 18th, 2005 – by: ice4swervin
Canal in Malacca
Our trip to Malacca
wasnâ€™t a comfortable one, with all our luggage we
could only fit into a mini van, which drives slow and isnâ€™t very
comfortable. The trip took about 2 hours although it was only about 150
kilometres and our driver wasnâ€™t very talkative and obviously didnâ€™t
know the area as he actually had to stop and ask directions. Eventually
we got to the â€˜Resortâ€™ and we were greeted by friendly staff and a very
nice looking lobby. We made our way to our room on the 11th floor which
was an apartment style accommodation with a full lounge, kitchen, two
separate bedrooms and two bathrooms. Unfortunately the 5 Star rating
had been seriously over stated, maybe it was 5 Star when it was first
built but now it looked more 2-3 Star.
Complimentary Champagne (always good)
The more we explored the room
and the resort, the more disappointed we became.
We were lead to believe that the resort was in better condition, it
seemed little or no maintenance had been done for quite some time, and
the facilities were not what we had expected. One thing we had been
really looking forward to was the supervised kids club, which we
thought might give us the opportunity to spend some time together
without the kids. The kids club was n o longer in operation so
therefore that meant we would have to pay for a baby-sitter for some
time alone. The cost of this wasnâ€™t too high, but it also meant we
would have to vacate our room and go elsewhere. The cleanliness of the
room wasnâ€™t very good either with dirty wall, hairs all over the place,
and cigarette butts on window sills.
Dolphin water feature
We made a list of complaints that night, presented it to the manager
on duty, and used their computer to send an email to the booking office
also complaining. The next day we decided to see what other
accommodation was like in the area so we caught the courtesy bus to the
city of Malacca (our hotel was about 20 minutes drive north of their on
the coast). Once there we befriended a Taxi driver who took us to a few
motels in the area that he thought would be better. They all had really
great Lobbyâ€™s but the quality and standard of the rooms left a lot to
I must make a comment at this stage about general state of buildings
in this part of the world. Although labour is cheap, they seem to use
materials which are not very good quality and their workmanship seems
to be quite poor.
Dolphin water feature at night
Any maintenance of the buildings is minimal and
cleaning such things as building exteriors doesnâ€™t seem to take place.
Therefore even new premises seem all nice from a distance, but once you
see them up close the real story is told. But I suppose you have to
remember that this isnâ€™t the most developed country in the world also.
Even a stones throw from the car park of the resort were traditional
Malay houses, which to me looked very much like a slum. Wild animals
like goats, chicken and cows, simply wander the streets as there are no
fences to keep the in.
ended up staying in the resort and tried to make the best of the
circumstances. The management offered to allow us use of another room
free for the babysitter to use which worked out okay.
We spent one
afternoon watching a movie (without interruptions) and then had a
sleep, it was quite relaxing. Other days we went shopping and we went
out to dinner twice at the Italian Restaurant in the resort. The actual
town of Malacca was originally a Dutch settlement so we did the tourist
thing and saw the old Dutch buildings and we even took an over-priced
ride on a traditional rickshaw. Trish also held a member of the local
wild life, an albino python, and even though we had to pay to take the
picture, it was still worth it.
The whole holiday in Malaysia wasnâ€™t what we quite expected and
unfortunately was full of disappointment for us. However, I suppose you
have to take the good with the bad.