Kharkiv - Useful Information

Kharkiv Travel Blog

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When is the Best Time to Come

Kharkiv is amazingly beautiful and in its way attractive in all seasons.

Winter is quite mild here, but it is still different from a European one - the temperature can be 15°C to 30°C below zero. The snow falls in December and lies all winter long. The coldest months of the year are January and February; the warmest ones are July and August.

Kharkiv is very pleasant in summer: there are beautiful parks, gardens, fountains, which bring out the unusual city architecture. It’s sometimes hot, but in that case there many stands with soft drinks and ice-cream.

Since the city is situated on the northern and southern air masses confrontation line, unstable weather conditions are characteristic of it, for example, abrupt temperature changes. You should take that into account when going on a trip.


Ukrainian time is two hours ahead of Greenwich. From the end of March until the beginning of November the summer time is in action (the change is made on the last Sunday of March and November).

Safety Rules

Kharkiv is a relatively safe city but, naturally, as in any other city of the world, stealing and hooliganism acts occur. Most often such unpleasant things happen in overcrowded public transport and crowded places, for example, in the market places, and busy streets. To avoid such a situation:

  • Do not carry on you any precious things and big sums of money in cash, do not show the contents of your wallet to people around;
  • Do not keep all your money in one place; hide your wallet into the inner pocket or into a special belt bag.

Always have an identification on you (not obligatorily a passport - it can be any document with your photograph, identifying your person). It is advisable to have Xerox copies of your main documents at the place you live at (passport, driving license) - it will be easier to make new ones in case you lose them.

Emergency Situations

If you lose your documents, turn to the nearest militia station.

If you lose you’re your credit card, phone your bank or a hot line number of the corresponding paying system. The card will be blocked and no one to be able to use it.

If you lose your things, you will most probably have to accept it - it’s not easy to find a thing lost. But do not be upset: in case it happened in public transport, you can dial the corresponding phone number to clear the situation. If the thing lost has been insured, you won’t do without militia, as the insurance company will first of all require a certificate confirming the loss.

If you need a WC, in the downtown you should look for blue plastics booths - these are pay bio WCs. There are pay WCs in the tunnel between Radianska and Istorytchnyi Muzey underground stations (open until 19:30), near the Annunciation Cathedral (open until 23:30). There are both pay and free WCs in supermarkets, in the marketplaces, Railway and Bus Stations, in parks. The fee is UAH 0,50-1,00.


Institutions, offices, enterprises, banks, shops (but for food stores) do not work on:

1st JanuaryNew Year’s Day
7th JanuaryOrthodox Christmas
8th MarchInternational Women’s Day
1-2nd MayLabour Day
9th MayVictory Day
28th JuneConstitution Day
24th AugustIndependence Day

If the holiday falls on the weekend, than the next Monday is usually a day off. The dates to celebrate Easter and Trinity are set separately every year.

Emergency Phone Numbers
In case of fire01
Rescue service706-43-07
Useful Phone Numbers
Weather forecast answering machine 122
Accurate time answering machine 121
Directory inquiries 714-00-61 - information on enterprises, goods, services 714-00-61 
City inquiry service for availability of medicines in drugstores (Mon-Fri - 8:00-17:00)067
Kharkiv regional consumer rights protection society counseling service (Mon, Tue, Thu, Fri - 10:00-16:00) 731-51-03
Office for things lost in the underground (Mon-Thu - 9:00-16:00)23-75-35 
Office for things lost in trams and trolleybuses (Mon-Fri - 8:00-16:45)27-94-82
Opening safes, armored doors, automobile locks 718-67-54
Department of the Ministry of Internal Affairs in Kharkiv region 700-29-16
Directory inquiry service for the search for missing people700-29-52
State Motor Inspection Office of Kharkiv city, Department of the Ministry of Internal Affairs of Ukraine in Kharkiv region707-01-02
Department for the Search of Cars that have illegally left the traffic accident sight707-01-21
Department of the Ministry of Internal Affairs of Ukraine in Pivdenna Railroad 24-30-35
Line Militia Station at Kharkiv Passenger Railway Station24-35-19

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photo by: viktosha