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tags / housekeeping
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nneka824 says:
I am still reeling in disbelief from the horrible experience I had this past weekend while I was a guest at this hotel. When we first arrived to our room, I noticed two things. First, there was a large very oily handprint at the top of the headboard, as if the previous user had securely gripped it…
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jefjpf says:
We experienced 2 bad days of service at this hotel. We brought the first incident to the hotel manager's attention, and the next day our room was not cleaned. It appears the hotel management is not truly interested in the customer service experience.
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