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tags / Customer Service
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Bulldog1up says:
This was a very nice hotel. Although expensive it was priced much better than the other hotels in this area. There was a great view of the area overlooking a large park and you could also see lake michigan. All the staff was very helpful and freindly. They also have smoking rooms available, wich i a…
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LaceyTyre says:
I know, I know, why am I reviewing Starbucks when there is one on every corner in New York City? Well, this is by far the best Starbucks ever. Customer service in this coffee shop is friendly and exceptional. The workers are friendly, informative, and kind, they also enjoy sharing their love for cof…
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sincitytraveler says:
I used to get excited about flying until they turned US domestic air travel into the equivalent of taking a Greyhound bus with wings. These days most major US airlines herd you into overcrowded overused planes staffed by tired and cranky flight attendants who find it a challenge to smile and welcome…
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alabakergirl says:
Here is another good example of poor customer service experienced in Baker City, Oregon. After experiencing bad customer service at Mad Matilda's, going to Mack's Jewelry was next on the agenda. After looking around the store for probably what was a good 10 minutes, I approached the counter to mak…
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MJTAB says:
My colleagues and I stayed at this hotel for 5 nights to attend a conference at the San Diego Convention Centre. The front desk reps were very friendly & helpful. The rooms were clean & nicely decorated than what we expected for a cheap hotel. We had 2 Queen beds, w/ a fridge & microwave oven, & a c…
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pms70 says:
This hostel is situated in close proximity to the city centre. You can walk to many points of interest from here within about 15 minutes.
The building consists of a few old houses which have been combined by putting doorways where there used to be walls. This makes for a maze-like series of stairs,…
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droonsta says:
I had organised some tours up to the mountains in Sapa and to Ha Long Bay from Hue via this company APT Travel. However as I arrived in Hanoi from Hue I was informed that APT also had a Hotel chain, so I decided to stay with them due to the fact that it would be easier to arrange.
The stay cost …
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ranuibrown says:
The best thing going for this hotel is the fact that its close Tsim Sha Tsui & East TST MTR(Train Stations) & Nathan Road. I did find they were accomodating in letting me check out late and the manager was very nice & the little lady who clean our room where the only two people I felt understood the…
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Biedjee says:
My views of the Tulip Inn in Leiden are slightly less positive than Londonstudent's below. This is largely due to the strange incident I had with during the Leiden meet-up.
Originally I was to share a room with a mate of mine, but when he fell ill a few days before the meet, he had to cancel. I …
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nunubell says:
The property itself is a nice property. The rooms are tastefully decorated and it has a nice atmosphere. The location is okay. However, the manager was so incredibly rude, not only to me but to the Best Western customer care person who spoke with her on my behalf as well. I wouldn't recommend this h…
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kalimuffin says:
The people who work the front desk are awful!! This was the first time I've ever felt the need to complain to the corporate office. My fiance and I drove up seperately (he checked in during the AM and I was checking in later that night, after work) and my fiance informed several people at the front …
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iq179 says:
*Customer service is not acceptable at all.
*Reserved room can not be promised.
*Their "Upon Request" never can be executed.
*Issues were escalated to general manager, the problems did not get fixed with her terrible attitude.
*The bathroom sink is smaller than my dinner plate
*Acc…
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minerva3333 says:
Yes, the Tropicana is an older hotel and the casino is more similar to the downtown casinos than its neighbors on the strip. However, it is also significantly cheaper than the others on the strip, and in fact, the location can't be beat. Our room was definitely out-dated (down to the ridiculous mi…
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