Viazul buses in Cuba

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Havana, Cuba

Viazul buses in Cuba Havana Reviews

alexchan alexchan
112 reviews
Online Booking and Travel on Viazul buses Oct 23, 2008
We booked several bus trips on Viazul’s website. One presents the confirmation email at the station in exchange for real tickets.

Unlike what older guidebooks suggests, station staff are familiar with the internet confirmations and will happily exchange the confirmation for tickets.

However, in my view, the internet booking is simply a payment mechanism ... so treat your confirmation as a prepaid travel voucher with no real reservation being held anywhere.

This isn’t as bad as it sounds ... some stations don’t allow walk-in (or any form of) reservation until the day of travel anyway (or the day before). Just be sure to turn up at the station early to put your name on the passenger reservation list.

In general, the actual bus services were good:

- Buses were generally late departing, but get you to the destination about ten minutes behind the scheduled time.

- All buses were fairly clean and comfortable. Some were brand-new.

- Staff were courteous and helpful ... not much English is spoken but they try their best to help.
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alexchan says:
Think of it as prepaid unchangeable vouchers. Benefit of not handling cash and going to station twice. Problem if you want to change. You choose :-)
Posted on: Nov 13, 2008
kmd86 says:
So would you suggest that it is better to purchase tickets before you leave on your holiday? I will be in Cuba in Jan 09 & will be travelling from Havana to Veradero.
Thanks
Posted on: Nov 12, 2008
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