Una Hotel

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Bologna, Italy

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Una Hotel Bologna Reviews

tokee tokee
3 reviews
Una Hotel Oct 18, 2011
Beautifully designed hotel with the absolutely the worse customer service ever!!! They typed in the wrong card number and began an onslaught of harassing calls to my room to correct my mistake...THEIR MISTAKE... immediately. I checked into this hotel because of it's great location directly across from the train station and easy car park. The staff who work at this hotel have no understanding of the term ..do not disturb!! i sat with the manager on my check out date and instead of having a dialogue of what had happened, she remained insistent about nothing which pertained to the hotel or impeding on the guests. DO NOT STAY THERE!!!!
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