Tiago's

We dined at The Rim location for my wife's birthday on 6/13/2008. Upon entering the building, I immediately noticed very dirty floors in the seating area. It was so bad, it appeared that the floor hadn't been swept all day. There were five employees standing in the front chit chatting. There was confusion about being seated and they didn't know where to put us though there were plenty of open tables including the outdoor patio which they did not offer. When they finally sat us we were at an inside booth near a unique glass bottle chandelier. It was rather stuffy and warm inside and could not feel the A/C if it was on. Upon being seated it took them 10 minutes to bring out our water which I noted from the clock on the TVs above the bar. Our appetizer plates were brought out with significant amounts food stuck to them on the top of the plate (not the underside). They brought us clean ones with chips and salsa. The chips were fresh and the green salsa was better than store bought. It had a little bit of a kick to it but not overpowering for those of us that like mild salsas. For our meal we ordered the Salmon on a cedar plank and the steak and shrimp fajitas with a bottle of domestic beer. The Salmon was only cooked on the exterior but completely raw on the interior and the rice came out cold. The steak and shrimp fajitas had good flavor and you could taste the marinate, but it was not as good as Mamacitas. They did not bring the beer with the order and infact completely forgot. I had the salmon returned and spoke with the manager letting him know our dining experience was unacceptable. The manager apologized and comp'd the salmon meal and offfered us a free chocolate cake. The waitress was cordial and noticiably felt for our poor experience, she also apologized but explained that it was a busy night. The explanation made me think of the employees when we entered. We do not recommend eating at Tiagos and will not eat there again.

Pros: color scheme was cool and so was the glass bottle chandelier
Cons: Although we didn't bring our kids, no room for highchairs or a stroller. The tables are crammed in and difficult to walk between.