Andrews, North Carolina
Subway Andrews Reviews
Eat fresh... but not fast. Apr 07, 2010
I wouldn't normally write a review about a fast food restaurant, but since this was my worst Subway experience ever, I feel like venting.
Already in a hurry, I didn't want to have to stand in line, but as it was, I was the ninth person back. (We didn't have another option -- it was this Subway or go hungry). The girl was a little dingy filling the orders: tomatoes, lettuce, black olives, salt and pepper. But, by the time she got around to the s & p, she'd forgotten what the last item was, so the woman had to call the person back that she was getting the order for. By this time, four people had left, so I had moved up in line. The next guy wanted a pizza; she didn't know where the pizza shells were. Finally, I got to place my order -- Dad's cold cut combo on homey oat and my garden salad -- except she didn't know where the salad bowls were. (In the meantime, she's also talking to her friend, who is texting another friend for her.) I have her make my salad with everything. I figure that would be easier and I'd just pick out what I didn't want than to have her try to remember what I wanted). This girl really made customers feel like they were an inconvenience to her.
Another lady handled the check-out. Now, I understand things move at a slower pace in the South. That's one thing I like about it. But this check-out experience was pushing the limit. First of all, she couldn't grasp that I was one person but I had two items. We get that straightened out, and the one good thing about this was they were giving out free cookies. And, since I'd gotten two items, I got two cookies, so I chose double chocolate chip for myself and oatmeal raisin for Dad. But, as luch would have it, she had to go find more cookie bags, and then she'd forgotten what cookies I wanted.
This whole process took practically a half-hour, much too long if you ask me for a carryout lunch in the middle of the afternoon. And, I love Subway salads, but this one was mediocre, at best.
This Subway probably isn't a destination for travelers; we were in town, in this strip mall to load some equipment.
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