Ho Chi Minh City, Vietnam
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Spring House Ho Chi Minh City Reviews
Hold you at Ransom.... Mar 13, 2011
The receptionist is SUPER unfriendly and does not inform you prior about the hotel rules and regulation.
Prior to check in, they have shown us the room which is of a very low ceiling and is in fact, will become a very dangerous place if fire should break out.
We agreed on the price and they just simply collected our passports, which i guess it is meant for registration. Once settled down and was about to set out for our sighting around the city, we ask for our passports but only to know that the passport will ONLY be RETURNED after we have made payment for the hotel room.
We will shock at this and they simply refused to return the passports until payment is made. We felt so at ransom and worst, the receptionist refused to let us talk to the manager in charge and simply give us take it or leave it attitude.
Another lady came out and indicated that this is the rule ALL AROUND the world and this created a even more shocking look on my face.
Can't be help as this is the 1st time that my passport has been held for ransom with such super bad attitude from the receptionist...
Super not recommended for any traveler.
We check out immediately the next morning...
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