Snow White Wuhan Reviews
Great food, poor service Oct 11, 2009
The location is easily assessable, quick to find and with ample space provide within for dining. The price is average, where one might spend a little over 20 RMB for an average rice dish. The food is excellent, with a large array of dishes offered from bucket rice to lotus leaf dishes and much much more; all of which are sure to arouse the tastebuds. However, the service is very questionalble.
There is a TV set raised towards the ceiling in the corner of the room in which all the staff seem to fix their eyes upon, ignoring all else unless they are hollard at.
From personal experiences, they mixed up two dishes my partner and I ordered. First, the owner blamed my partner for not being more clear about her order and then secondly asked us simply to "switch the dishes" so everything could be solved. The waitress spoke not a word and the owner not only blamed her customers but made no move to correct what she had done wrong.
So yes, the food is tasty, the location good and the prices resonable but the service; forget it. If you're looking for special treatment you won't find it here where smokers fill the room with their habit and waiters forget you exist after you order.
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