Singapore Airlines

Singapore Airlines

based on 2 reviews  

Singapore Airlines Reviews

larissa7 larissa7
18 reviews
0 / 1 TravBuddies found this review helpful
Singapore Airlines Jul 30, 2009
Amsterdam - Singapore - Perth 2003 V.V.
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krysleigh krysleigh
8 reviews
Nov 16, 2007
I'm flying first class from San Francisco to Singapore to Hong Kong to Male right after Thanksgiving. I was thrilled when I found out Singapore Air had this great Book the Cook service. On their website, you can see the gourmet menus on each leg of their flight. I had it all planned out what I wanted en route to each city and called to put in my request. Dishes like
lobster Thermidor with buttered asparagus, red capsicum, baby yellow squash, and mashed potatoes, and Nigiri Sushi were on tap, so you can imagine my surprise when I called to place my order and the meal was the same. FOR EACH LEG OF THE TRIP. Not only that, but it was very basic dishes not the extravagant plates and accoutrements the website had promised. So I'm stuck eating chicken and rice on six different legs. Sweet.

Not only that, but both times I've phoned about my reservation, the people have been extremely rude. I called from my magazine office, and they complain they can't hear me. Then get a better phone line - not my problem. Not only that, but I've been dealing with the New York office and the representatives' English has hardly been adequate and they have not been able to take care of my requests. I get that it's a foreign airline, but at least have native English speakers handling your U.S. offices.

And I was SO excited to fly Singapore Air after the launch of the superpower Airbus last month, but so far my experience with them has been sub-par. I'll update this review after I return from my journey, but for now it's not looking good...

UPDATE, 1/22/08 (for those who care): It was a HORRIBLE experience. Well, most of it. The actual seats were quite comfy, but the overall customer service was a disgrace. Read more here: http://camelsandchocolate.blogspot.com/2007/12/singapore-slinger.html
almacorona says:
How was it? Did it improve?
Posted on: Dec 10, 2007
korrahh says:
Yeah, I remember them refusing me alcholic drinks, a first for me! I was 16 and leaving home I sure needed a drink. Malaysia air is a lot better service wise.
Posted on: Nov 16, 2007

Singapore Airlines Blogs

Sep 12, 2006
The service and food was really excellent. A really recommendable airline (according to skytraxx --> 5-star-airline). Flight duration was arround 3 and a half hour. Weather during arrival in Hong Kong was bad. Rain, rain, rain and just 22 °C. Immigration and pick-up of baggage was fast. … Leaving Singapore
Oct 07, 2006
  I recall that in 2000, I told some New Zealand airline IT colleagues that Chinese airports use barcoded boarding passes ... they laughed thinking that it was unsophisticated compared to magnetic strips (used at New Zealand international airports ... but the domestic operations then required manual typing).  Now, it is part of IATA's way forward… Flying back to Singapore
Dec 26, 2006
  Singapore Airlines have over 80 channels on their inflight entertainment....and I didn't even really watch one thing!!! Nige watched a chick flick about dancers and was totally getting into it!!!! Now we are just waiting for our connecting flight - trying to find somewhere to change… Waiting around.....
Sep 20, 2007
I left my hometown, Iloilo City, the night before my morning flight to Singapore through Philippine Airlines. All the while I was informed that the international terminal opens at 1:30 am and that i wouldnt have to wait for long to get in. But lo and behold, I ended up sleeping in one of the benches outside the terminal since… Enroute to Hanoi through Singapore
Apr 27, 2007
**Note fellow travellers: take your boarding pass if you flew Singapore Airlines.. you get a discount or something. As many of you would already know, Singapore Zoo is reputedly one of the finest on offer. It's basically the only thing I remember from my first trip to Singapore – a 1994 family holiday. It's still… We're going to the zoo, zoo, zoo... you can come too, too, too...

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