Silken Puerta America

  based on 2 reviews   write a review

Average rate: $101 - Hotel class: 5 stars
Avenida De America 41, Madrid, Spain

Silken Puerta America Rates and Deals


Silken Puerta America Madrid Reviews

Jaini Jaini
1 reviews
Comfortable hotel, good location, breakfast would have made it better value Aug 06, 2011
This hotel was part of a package holiday (flights and hotel) from London to Madrid for 3 nights at Easter 2011. The overall price was average (considering flights were included - no transfers though) but I think that the hotel should have definately included breakfast for the deal. The hotel is classed as a 5* boutique hotel - but that is ONLY down to the unique and unusual designs. The bed was a very comfortable mattress but the pillow (long pillow) was WAY too high and on the first night I called reception- who, on the first time I called said there were no other pillow types, I just couldn't sleep (even wrapped up the complimentary gown to make a pillow out of it).

I phoned again half hour later and they sent two ladies from housekeeping up to me holding and offering THREE different styles of pillow for me to choose from! I took all three, and used two of the different types - VERY comfortable after that. The shower basin was most unusual - actually in the room with a curtain to provide privacy.. but good, hot water flow and very nice smelling toiletries. The bar staff in the hotel were very friendly and fast in service and the pizzas were delicious ;)

On day two, I noticed that our room was dirty (easy to see because the whole room was white) At this time I also remembered that when we checked in, they gave us two rooms very shortly after people had just checked out of them.. The room was dusty in places you would not normally check - ie behind my bad, at the bottom of the headboard and behind the desk area - it was not good. We didn't bother complaining as we were busy out and about.. But they did clean it the next day (day 2 of our stay).

The hotel is only a 5 minute walk to the metro stop called Cartegena on the which on line 7 (the Yellow line) and is very handy indeed and it doesnt take long to get into central Madrid areas.

Good things - close to Metro, friendly and helpful staff (all very good looking men!), Delicious pizza at the bar resturant

Not so good things - Dirty room upon check in - very very briefly cleaned initially. No breakfast included, expensive (5* prices) bar
One of our two rooms on 8th floor …
Same room with the TV down!
The bathroom (on the left) within …
The hotel at night from outside.
Join TravBuddy to leave comments, meet new friends and share travel tips!
lokababy lokababy
63 reviews
Original Aug 12, 2008
The best point about this Hotel is its originality. Each floor has been decorated by a different author, so every floor is unique.

If you travel to Madrid very often, you can choose a different floor every time to discover the new little surprises they hide. But if you do not travel so often, you can use the elevator and make a visit to every floor!

Although I recommend this Hotel, I have also found three bad points about it:

- The bathroom gets a little flood when you take a shower.

- The swimming pool is quite small.

- The Hotel is not closed to any touristy hotspot.

So, if you already know Madrid and just want to stay in the Hotel, this is a good option. If you want to see the city, forget it!
Night view
Breakfast Buffet
Floor Two (futurist one)

Silken Puerta America Overview

Set along the famous Gran Via, the Silken Puerta America is a good hotel in Madrid for leisure and business travelers alike. It is within easy walking distance of such notable locations as the Puerta del Sol, the Royal Palace, the Museo Nacional and the convention center too. It is also right in the heart of the best dining, shopping and entertainment areas as well. The Silken Puerta America is located at Avenida de América, 41 and is eight miles from the Madrid Barajas International Airport.

The 20 opulent guestrooms in the Silken Puerta America include high-speed Internet access, designer décor, luxury linens and toiletries, cable TV, beverage stations with mini bars, hair dryers, and large private baths.

The Silken Puerta America is an Art Deco building that has been painstakingly renovated to retain its period charms while offering the types of facilities and amenities so necessary for modern travelers. There is a garden, swimming pool, fitness center, florist shop, business center with meeting and banquet facilities, golf course, currency exchange, tour desk, on site parking, restaurant, bar and lounge, and spa with beauty and massage treatments.

Silken Puerta America Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Airport shuttle
  • Disabled Access
  • Concierge
  • Valet Parking
  • Tour Desk
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Housekeeping
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Medical Assistance Available
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • Mini Bar
  • Cable / Satellite TV
  • Secretarial Service
  • Bath / Hot Tub
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Hair Dryer
  • Complimentary Toiletries
  • Modem / Data Port
  • TV
  • Laundry service
  • Shops
  • Excursions
  • Garden
  • Walking
  • Nightclubs
  • Computer
  • Laptop
  • Photocopier
  • Desk
  • Direct dial phone
  • Ticket Service
  • Facsimile
  • Audio/Visual Equipment
  • Disabled Accessible Rooms
  • Disabled Parking
  • Wheel Chair Access
  • Fitness Facilities
  • Massage
  • Steam Bath
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Pool Indoor
  • Cots
  • Highchairs
  • Coffee Shop/Cafeteria
  • Executive Floor
  • Luggage Storage
  • Designated Smoking Area
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Express Check-In/Check-Out
  • Shoe Shine
  • Self Laundry
  • Doctor on call

Check Silken Puerta America Rates and Deals

Silken Puerta America Map
Value: Location:
Cleanliness: Amenities:
Bed: Bathroom:
1 review - $65
2 reviews - $53
2 reviews - $69
1 review - $77
2 reviews - $65
photo by: vulindlela