Silken Hotel Taipei
Silken Hotel Taipei Rates and Deals
Silken Hotel Taipei Reviews
Inconvenient location and bad experience Oct 02, 2009
We had planned for 9 days in Taiwan, with the first few nites spent with Silken, then one other nite in between in Hualien and remaining with Silken. As we had to return to Singapore in the middle of the trip due to a family emergency, we returned to Silken Taipei from Hualien to catch the flight, and advised Silken that we need to cancel 3 rooms for 3 nites, but requested for 1 available room for us to repack our luggage (left at Silken hotel lobby) for an hour. As Silken was unable to advise if we could get any refund, we called hotelclub for cancellation and was told that no refund will be made, which we were fine with it and cancelled 2 rooms to minimize Silken's preparation.
However, upon arrival, as we had too much stuff and too little time to pack for the 5 of us, we had requested for 3 rooms instead, thinking we had already paid for it and for 3 nites. Silken refused our request and insisted on charging us for the additional 2 rooms, saying that they had received a prior cancellation request.
This is indeed ridiculous, we had paid for 3 rooms for 3 nites, which we were only requesting for use of 3 rooms for an hour and were refused and had to pay additional charges. As we were in a rush of time, we had to give in, and requested for a bigger room instead but was again refused by Silken.
I would say the hotel staff are very inflexible and always quoting other websites for additional requests, which I find it totally senseless as I expect the hotel staff to see to my requests directly.
Inconvenient location, had to take cabs most of the times, which add on to the costs, also located in the red-light district, not recommended for gals-only group.
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Silken Hotel Taipei Overview
The Silken Hotel Taipei is located in the city center, near the red light district. This Taipei hotel is an ideal base for experiencing an exciting and adventurous vacation in the city. The area has many activities and attractions that visitors can enjoy, such as international restaurants, fashion shops, a movie house, and a fantastic night life. While there are many exciting things to do around the hotel, there is also public transportation available to guests that would like to venture out further. The TPE railway station is 10 minutes away from the Silken Hotel Taipei if you go by car, with the Sung Shang airport just a little further along at 15 minutes.
The rooms of the Silken Hotel Taipei are well maintained and equipped with modern amenities, including color TV and comfortable bedding.
Online communication, free parking, and oriental quality services are just a few of the amenities that the Silken Hotel Taipei provides. The hotel is in the Chung Shan district, and has many attractions within walking distance for its guests to enjoy. There is a café available onsite that offers delicious coffee and tea 24 hours a day.
Silken Hotel Amenities