Sheraton Hotel Denver Tech Center Englewood (Colorado)

I recently held my wedding reception at the Sheraton Hotel in the DTC area. We had numerous problems. During the planning phase, we were constantly having to call the coordinator about something that we received that was incorrect or other problems. When we tried to figure out how much alcohol we were going to pay for, we were given 2 quotes by 2 different people and the dollar amounts for the exact same products varied by hundreds of dollars. Over half of our wedding guests were out of town and wanted to stay at the hotel and were supposed to be given a special rate. There were so many problems with guests booking rooms that were not given the special rate, my husband and I ended up booking rooms for most of them because the hotel claimed they could not give them a special rate, even though we were told they could every time we called in. The night of the wedding, the coordinator left and said if there were any problems to see the manager. The manager began cutting off people from the bar who were clearly not drunk. At one point, a guest of ours who had arrived late to the reception was told after one beer that he could not drink anymore. When we confronted the manager about this, he said (this is a quote) "It is hard to distinguish Hispanics when they are drunk or not because of their accents." I was thoroughly embarrassed. In addition to this, the bar tenders were charging our guests for things like soda and bottled water that were supposed to be free. We were then charged for them and not knowing that our guests had been charged for them, paid it because that was our original agreement. When we came back from our honeymoon, all of our family and friends told us that they were charged for soda and bottled water. When we called the hotel to solve the problem, they said the bar tenders did not charge for soda. We have had several people tell us that there were even signs saying soda was $2. So the Sheraton bar tenders made extra money that night by charging guests, and then us. If all of this wasn't bad enough, at the end of the night, our hotel room on the club level wasn't ready (At 11:30pm). We had been guaranteed an early check in that day for 10am but when I showed up to get ready for the wedding, they said it was not ready and made me get ready in another room and then pack up everything and put it on a cart. So at 11:30 we were told all of our stuff had been moved to our room and given room keys. When we got up there, the room was locked and we had to go straighten everything out with the front desk before we could get into our honeymoon suite. Our guests that stayed at the hotel said it was one of the worst hotels they have ever been to and I would have to agree. I definitely will not be holding or attending any events there ever again.