Shelborne Beach Resort Miami Beach
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Shelborne Beach Resort Miami Beach Reviews
sheborne Miami Beach Jul 14, 2011
The web page for this hotel looks fantastic but on arrival things were far from the images advertised.
$30 charge to park car and $25 Resort Fee for each adult!! This is before you see your room!
And what a room, 733. The door wouldn't open without brute force, top hinge had 1screw missing and another ready to fall out.
The bathroom door handle was falling off, Bath waste rusty and black mould 1" thick around the shower panel and bath. No plug in basin and chewing gum stuck to the floor.
Overall decor of the room was very tired, electric sockets loose. Floor and wall tiles cracked and black with years of dirt.
We told staff the room was not suitable that the entrance door was insecure and a possible safety hazard. the reply was no other room were available. they would wavered the resort fee ( the fee we didn't expect to begin with).
The pool area was as tired as the room. The poolside tiles were very dirty black foot prints. The pool attendant seemed to have a group of friends hanging out with him. I asked for a towel at 5:05 pm told no towels available after 5pm as I turned away I could hear giggles from his pals!!
After eating out we returned to the hotel for the night. The fire alarm sounded and we tried to leave the building, Our dodgy door was the first obstacle, I physically couldn't open it and had to get my husband to. Then the exit signs were not clear, therefore we passed several exits before we found the stairs. thankfully it was a false alarm set off by a member of the public. Fire dept. and police attended.
Breakfast the menu in the room listed hot food such as pancakes, eggs and bacon. what was available was toast, cereal, pastries, oranges, muffins, coffee and fruit juice (from concentrate). We had to get a 2nd breakfast out.
Getting your breakfast from the pool bar to the indoor seating area was tricky. no trays and 1 hand for your drink and 1 hand for your cereal left you with no means to open the door.
Poorly laid out and poorly staffed.
free internet.... didnt work in our room!
This is not a luxury hotel with 'Glamorous Retro Accommodation' Its dirty and tiredit should never be allowed to trade.
Room Tip: to get a better room go to a different hotel
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Shelborne Beach Resort Miami Beach Overview
An area landmark, the Shelborne Beach Resort Miami Beach is considered one of the most attractive hotels in Miami Beach. It is set directly on the beach, but offers a short commute to such locations as the Port of Miami, the Art Deco District, the Convention Center, Ocean Drive and all of the region’s shopping, dining and entertainment venues too. The Shelborne Beach Resort Miami Beach is located at 1801 Collins Avenue, and is less than ten miles from the Miami International Airport.
All of the rooms and suites within the Shelborne Beach Resort Miami Beach are equipped with fine amenities that include stylish décor and furnishings, cable TV, personal safes, Internet access, kitchenettes, full bathrooms, direct dial phones with voicemail service, and many others.
The Shelborne Beach Resort Miami Beach provides visitors with an incredible number of facilities to enjoy during their stay, including a gourmet restaurant, a comfortable lobby lounge, swimming pool with bar service, conference and meeting rooms with business services, a modern rooftop fitness center, terrace café, 24-hour concierge service and much more.
Shelborne Beach Resort Amenities