Shangri-La Hotel Sydney

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Average rate: $172 - Hotel class: 5 stars
176 Cumberland Street The Rocks, Sydney, Australia

Shangri-La Hotel Sydney Rates and Deals


Shangri-La Hotel Sydney Reviews

lauramaria6 lauramar…
3 reviews
Amazing stay! Mar 16, 2011
After two months travelling and staying in dorms, I decided to book this glam hotel as a surprise for my friend and a break for myself! As I had been used to staying in $25 a night dorms I really wanted my one night of luxury to be worth the price tag so I did a fair bit of research and asked locals where they thought the best luxury hotel option was in Sydney. A friend recommended this was and the web reviews were good, so I went with it. I booked direct through the hotel's website and noticed the prices went down drastically the nearer you book to the date. It's a very big hotel so unless it's peak period or there's something going on in Sydney I don't think you'd have problems getting a room late notice. I ended up paying less than $300 for an executive king size room, with views of the sydney harbour bridge and opera house. Stunning! I was worried the view would be obscured in some way or that I would feel cheated but we were put on the 21st floor and the views were simply amazing. The room was large, tastefully furnished, and extremely comfortable. The bathroom was divine. Marble, bath, shower, just beautiful. The bed, king size, was the comfiest bed I've ever slept in. But hey, I'm not that fussy and had been sleeping in dorms for two months beforehand. The only thing the room lacked at the time was somewhere to plug your ipod, which I was told they were working on. There is a gym and a lovely pool downstairs, and a plush cocktail bar with more great views upstairs. The roomwas so nice we didn't want to leave it so ordered room service and sat at our window eating and enjoying the view. I think it was the best table in town.:) If you're looking to treat yourself then I really do recommend the Shangri-la in Sydney.
The room!
That view
2 / 2 TravBuddies found this review helpful/trustworthy
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gardkarlsen gardkarl…
149 reviews
Amazing staff and amazing view Jun 30, 2011
We decided to stay at Shangri-La in Sydney as it looked like it had a good location and as we are Golden Circle Jade members. We took a taxi into the hotel from the airport and in the lobby area there was a long line of people waiting to check in and out. But we asked one of the staff and we were sent to the horizon lounge on level 30 were we got a great welcome by the lovely Emily. There was a line of people waiting there as well but at least there we could sit down after a long flight and relax while waiting for the check in. And what a view there is from the Horizon lounge on the 30th floor! I think this must be one of the best locations and views in Sydney as we had a great view to Sydney Harbor Bridge and the opera house from the lounge. We enjoyed some coffee and juice in the lounge while Emily checked us in and I got room 3417. I booked this online and I had to pay 305 AUD for the room – as we were booking my colleague got the last room on the Horizon level (executive level) but when we checked in I got a complimentary upgrade to Horizon level. It was also possible for me to pay to get access to the horizon lounge but as I where there with a colleague it was sufficient that he had access.

My room was located on the 34th floor and it looked good at first glance. A hallway lead into the room and the bathroom and wardrobe was to the left. The room had a soft and light brownish carpet and the main item in the room was of course the bed with a golden bedspread. There were two chairs with a small table and on one of the walls there was a desk for working and a small desk that contained some fruits that I got and underneath was a small fridge. The wardrobe contained hangers, a safe and a robe.

The bathroom was old school with yellowish tiles and patterns on the floor. But there was both a shower corner and a bathtub and the amenities included shaving kit, toothbrush, emery boards, bath salt etc etc. The shampoo and shower gel was very nice and I enjoyed them during my stay. The best part of the room was maybe the incredible view. Located on the 34th floor I had a view towards the harbor including the opera house and I could see the sun rise every morning – just incredible.

The location of the hotel was pretty good at least for me as I was working in the city center. And from the hotel it is only a couple of minutes walk to “The rocks” area and down to the harbor. We used the lounge quite a lot as we were working there after the regular work hours. The staff in the lounge on the 30th floor was just great – we experienced service that we normally just experience in Asian countries. A bit thank you to Emily, Jasmine, Jerry, Alexis and so on for being so generous to us. At night there is complimentary drinks and snacks from 6 to 8 and it is always a bit tempting to have some – the stuff they had to eat was quite delicious so be careful to not eat too much if you want to enjoy a dinner later on. They were also very, very generous with the drinks and they had various wines to offer – but a word of advice to the staff: you should be careful calling the Australian sparkling wine for Champagne ;-). We also had breakfast in the lounge and they had a small selection of stuff that you need for breakfast there.

We had to leave the hotel early one morning to fly back home and we left at 5.30 AM. When we came to the lobby they said that we could get the hotel car to take us for 50 AUD in a big BMW X6 – we used this offer as it was the same that we paid the taxi when going from the airport to the hotel.

But there are always some things that can be improved. The lounge is located on the 30th floor and stretches up to 34th floor. I’m not sure if this was the problem but it was more or less always freezing in the lounge and we were sitting around with jackets on. We told the staff several times but as it was central heating there was not much they could do about it. The lifts were also a bit moody – some would read the cards to get to my level and some would not, some would indicate when arriving at a floor and some not. And I did not get the small things that I'm entitled to as a Jade member but it didn't really matter - I was just happy with the room upgrade. All in all this was a great hotel experience. The rooms might be a bit too old school for me but they seemed to be in good condition. I also enjoyed the view, the complimentary wi-fi in the room and lounge and the incredible staff in the lounge. Travels would be so much fun if all hotels were like this.
Pretty good bed
Chairs in the room
Stunning view from my room
1 / 1 TravBuddies found this review helpful/trustworthy
OZexplorer OZexplor…
2 reviews
Hidden Gem Feb 12, 2011
Not a review of the hotel per se, but a hidden gem within.

The Blue Bar on the 36th floor of this hotel has the most amazing views of Sydney harbour, which include the Harbour bridge and the Opera house.

We simply went up bought a cocktail and admired the spectacular views for what seemed an eternity. Drinks were a tad pricy, but I'd say on par with most Sydney establishments, but for the price you get to sit and enjoy the panoramas.

The best views are "reserved" for the restaurant, i.e Harbour bridge and Opera house, but why not spend the cash on great food with a spectacular view thrown in for "free".

Best time to go is at night when all the attractions and the city is at it's most beautiful.
1 / 1 TravBuddies found this review helpful/trustworthy
Aussiepol65 Aussiepo…
1 reviews
Great location and views, a little dated. Nov 14, 2010
Held our wedding in this beautiful hotel in 2003. Loved the place ever since. Like to stay at least one night here each time we go to Sydney to visit the family. Last stay was a slight let down due to some outdated fixtures such as old tube TV. Seems to have lost something in the upkeep, but you can't beat the location or views.
mrkrueger13 mrkruege…
11 reviews
Towering Luxury Jun 15, 2009
Could not have afforded this... save for my Mom's sweet hookups in the travel biz... classy stuff my friends. Fantastic views of the city.

Shangri-La Hotel Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Airport shuttle
  • Disabled Access
  • Concierge
  • Valet Parking
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Golf Course
  • Housekeeping
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Medical Assistance Available
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • Modem / Data Port
  • TV
  • CD Player
  • DVD Player
  • Laundry service
  • Spa bath / Jacuzzi
  • Shops
  • Excursions
  • Computer
  • Desk
  • Direct dial phone
  • Ballroom
  • Audio/Visual Equipment
  • Video Conferencing
  • LCD Projector
  • Slide Projector
  • Full-service catering
  • Exhibit Space
  • Disabled Accessible Rooms
  • Wheel Chair Access
  • Salon
  • Fitness Facilities
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Steam Bath
  • Beauty Salon
  • Health Centre
  • Internet Connection (wireless)
  • Bathrobes
  • Towels
  • Shower
  • En suite
  • Private Bathroom
  • Spa/Jetted Tub
  • Pool Indoor
  • Pool Outdoor
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Cell phone/mobile rental
  • Family Room
  • Express Check-In/Check-Out
  • Shoe Shine
  • Bedding/Pillow Choices

Check Shangri-La Hotel Rates and Deals

Shangri-La Hotel Sydney Map
Value: Location:
Cleanliness: Amenities:
Bed: Bathroom:
1 review - $133
2 reviews - $100
2 reviews - $26
3 reviews
photo by: Sunflower300