Serenity Resort & Residences Phuket

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Average rate: $53 - Hotel class: 5 stars
14 moo 5 rawai, Phuket, Thailand

Serenity Resort & Residences Phuket Rates and Deals

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Serenity Resort & Residences Phuket Reviews

LASportsNut LASports…
23 reviews
Serenity Resort & Residences Phuket- Highly Recommended Jul 13, 2014
I stayed at the Serenity Resort & Residences Phuket in November of 2012. This resort hotel was very nice. The hotel was clean and the staff was very helpful and friendly. The rooms were very nice. Clean and convenient. The best part of the room was the bathrooms as they were spacious with walk-in showers. The hotel pool was incredible as it overlooks the sea with a magnificent view of the neighboring islands. The buffet breakfast was decent. Not great, not bad. The hotel bar and restaurant was very nice.

The only thing that was less than desirable was in order to get to Patong it cost about $30 US each way. The Thai mafia was running the transportation and it was a rip off. However, as of today's date, I have heard the Thai Mafia is getting cleaned up a little.

I recommend renting a motor scooter or car if you stay at this location as it will pay for itself.
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mirabella581 mirabell…
12 reviews
Quiet place Jul 28, 2013
Great place if u want to relax ...is a quiet place,maybe too quiet .

The bad part is the location ,far from everything .U need taxi everytime u want to go somewhere -be warned of the taxi syndicate located outside of the hotel. This is an independent service to the hotel but intends to gain exclusivity to hotel guests' taxi rides. My advise is there is a nice lady across the road which hires out cars and scooters. Get one. A car is approx 1000baht a day, which you can negotiate depending on how long you are hiring it for & you have much greater flexibility. Scooters are more dangerous than cars, but get familiar with the roads first before driving.

Breakfast was a normal spread with fresh fruits and breads etc, the restaurant comfortable to enjoy your meal in. HOWEVER! If you wish to take advantage of the daily dinner buffet you need to get down there early because if you get there in the last hour and a half there is not much left and you still pay the same price as those before you.

Spa:

We were given a 50% discount voucher on the a la carte spa services (not applicable for discounted services) so we thought we give the spa a try. Please note that one needs to make a reservation in advance as it is unlikely that the spa will be available if one just walks in. The staff were all very nice and polite, and gave useful suggestions on which kind of massage/ scrub/ facial will be more suitable. They also take into account individual preferences, e.g. amount of pressure used for massage.
5 / 5 TravBuddies found this review helpful/trustworthy
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Zagnut66 says:
Congrats for being featured! Good review with good advice.
Posted on: Aug 06, 2013
rsvpme says:
Congrats on your feature review...
Posted on: Aug 06, 2013
BOODI BOODI
2 reviews
Relaxing and Calm Sep 11, 2011
well ,

my experience in Serenity Resort , was nice , a relatively modern resort , nice facilities , the pool is very relaxing and size is good for laps , and the rooms were spacious and comfortable , location is tricky , it is not located in a busy or active area in terms of night life , it is calm and relaxing , it is around 35 minutes away from Patong by Scooter , or similar distance from Phuket city , you can rent a scooter from nearby shops , as taxis are forming a mafia there and charging much to and from patong f you were interested in staying late for some drinks or party ... to the south of it there lies few restaurants along the beach , the resort is very close to chalong pier where the boats going to phi phi island and other island tours take off from ... the food was nice , and they do some evening events such as a sea food night by the pool with a live sax player ... they have villas and apartments and rooms , the spa is excellent .

it is also less than 600 m away from a Horse riding club , where you can experience a horse riding session by the beach , or in the Jungle or both , the portion by the beach , passes right in front of Serenity resort ,

the Key thing that you need to know is that the beach in front of Serenity is very shallow , so when the tide is high , around 11 am , the water comes to the beach side and you feel you have a nice sea view , but early morning or after 5 pm the water level goes down and forms a large wet area that is not useful for anything , ... so in brief the beach for that resort is not swimmable , you will have to go to either Patong or any other beach to experience a nice sea swim ...

The management were kind of not flexible , when it came to requesting late check out , or allowing you to use their shuttle bus to patong , in between the trips , they have this shuttle bus only once a day at 5 pm and returns at 9:50 from patong which is relatively early , ... and doesn't give you enough time in Patong fro shopping or dinner or party ... I found out that the bus do bring staff in to the hotel and then takes off again to Patong to bring the guests back , however they refused me to go with the shuttle bus around 9 pm which made no sense to me .

Other than that it was a good experience and i wouldn't mind staying there again , if the main goal of the trip is relaxing .
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moonspdr moonspdr
8 reviews
Mar 14, 2010
The Outrigger Serenity Terraces is like an escape. It seems like a world by itself, a real resort and not just a hotel. The resort is very new, having just opened in early 2009. The rooms are large and beautifully furnished. And very affordable for a 5 star resort. On the resort property, there is a full service spa, a full gym, a restaurant and bar, a heated pool and private beach.

I can't speak for all rooms, but the ocean view suites are amazing. We had a two bedroom two bathroom suite with a full kitchen/dining/living room and a veranda. The bathrooms each had a shower and separate tubs with jets. Housekeeping includes turn down service in the evening. Room service is available and wonderful and the restaurant and bar were both fantastic. You can sit in the restaurant and look at the ocean and it is open air so the sea breeze is refreshing.

The lobby is at the top of a hill, so staff members are always happy to give you a ride either up or down the hill in a golf cart. The staff is wonderful, taking care of each request. They are willing to help book tours and excursions, you just have to tell them what you are looking for.

The only real downside to the resort is the location on the island. It requires a taxi to get anywhere, so if you don't mind that, or want to spend a lot of time relaxing at the resort anyway, it shouldn't be an issue. We didn't have a problem with it too much, but did agree that it would have been nicer to be closer to more. However, the location was a bonus at night when it was very quiet. Hotels in town at the beaches would have been much noisier.
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Cindyelizavaz says:
Thanks for this excellent review.

Staying here this coming April and I am so looking forward to it! (-:
Posted on: Feb 25, 2012
jeejorm jeejorm
1 reviews
honey moon room May 02, 2009
We love the honeymoon room it make us more sweet and romance
so sweet
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Serenity Resort & Residences Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Airport shuttle
  • Concierge
  • Tour Desk
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Housekeeping
  • Banquet Facilities
  • Currency Exchange
  • Medical Assistance Available
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • CD Player
  • DVD Player
  • Private beach
  • Laundry service
  • Excursions
  • Garden
  • Beach (Direct Access)
  • Desk
  • Direct dial phone
  • Ticket Service
  • Salon
  • Fitness Facilities
  • Jacuzzi
  • Steam Room
  • Massage
  • Spa & Wellness Centre
  • Beauty Salon
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Spa/Jetted Tub
  • Child Pool
  • Pool Outdoor
  • Games Available
  • Family Room
  • Express Check-In/Check-Out
  • Free Parking
  • Doctor on call

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1 review - $11
1 review
Phuket
photo by: Aclay01