Serena Beach Hotel & Spa

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Average rate: $162 - Hotel class: 5 stars
Shanzu Beach, Bamburi, Kenya

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Serena Beach Hotel & Spa Bamburi Reviews

vivien vivien
4 reviews
Luxury in an perfect arabic setting...great service Feb 10, 2011
Serena beach hotel,situated 30km from the city centre,a wonderful place to relax ,white sandy beaches ,great food and very friendly staff.One of the luxurious beach properties in Mombasa.
Serena beach hotel...double room
External view serena
Pool view serena
Galu Kinondo restaurant
2 / 2 TravBuddies found this review helpful/trustworthy
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TessEdwards TessEdwa…
1 reviews
Really disappointing Jun 28, 2011
I won a trip to Mombasa last year. I decided to take the trip for my 21st birthday. I had two rooms booked for me. When we arrived I was told that we were only receiving one room with one double bed in it. This was the first moment that I started getting annoyed. A male friend and I were traveling together and it was extremely awkward for both of us. I asked about the second too

Amd they told me that all the other rooms in the resort were booked out. The whole week we were there, the room next to us was empty. The restaurant was the only redeeming factor in the whole resort, the service was great and the food was lovely. I couldnt go for a walk on the beach without being harassed by hawkers. They went as far as to follow me into the water when i was trying to get away from them. The drinks at the resort were way overpriced and I found myself going out of the resort to buy soft drinks because they were about a quarter of the price. The final straw for me on this trip was when they started drilling at hammering outside my room in the middle of the night. It carried on for about 2 hours until I finally had to get out of bed and go complain at the front office. The day afterward this incident I phoned the airline to move my flights forward. I left early and would never go back. This experience has put me off the country forever. Unless I'm climbing Kilimanjaro I don't plan on returning.
1 / 1 TravBuddies found this review helpful/trustworthy
sg_girl06 sg_girl06
2 reviews
Great food, beautiful facilities, pricey Apr 14, 2011
I stayed here for about 1 week under a full-board plan. The food is amazing and buffet style. The rooms have a "local" feel to them, service is great and the pool/beach are super relaxing. They do little cultural shows in the evening. I don't think there were very many water sports.
1 / 1 TravBuddies found this review helpful/trustworthy

Serena Beach Hotel & Spa Overview

Fringed by white beaches, and shaded by coconut palms, the silver ribbon of the Swahili coastline offers the ultimate tropical paradise. Bright white against the blue sky, set in extensive tropical gardens, the architecture of the Serena Beach Hotel and Spa replicates the winding lanes and colourful market places of a traditional 13th century Swahili town. At its heart lies the coral-built ‘Fortress of Tranquillity' of the exquisite ‘Maisha' Mind, Body and Spirit Spa.

We have a choice of 3 restaurants - Fountain restaurant offers continental foods and Swahili dishes. - The Jahazi sea grill overlooking the beach offers specialty seafood menus. Open for lunch and Dinner

Serena Beach Hotel & Spa Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Airport shuttle
  • Concierge
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Tennis Courts
  • Housekeeping
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Medical Assistance Available
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • Mini Bar
  • Cable / Satellite TV
  • Secretarial Service
  • Connecting Rooms
  • Bath / Hot Tub
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Private beach
  • Laundry service
  • Spa bath / Jacuzzi
  • Shops
  • Excursions
  • Garden
  • Squash Courts
  • Water Activities
  • Volleyball
  • Photocopier
  • Desk
  • Direct dial phone
  • Ticket Service
  • Facsimile
  • Salon
  • Fitness Facilities
  • Steam Room
  • Massage
  • Spa & Wellness Centre
  • Steam Bath
  • Barber/Beauty Shop
  • Beauty Salon
  • Body Treatments
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • Spa/Jetted Tub
  • Child Pool
  • Pool Outdoor
  • Poolside Bar
  • Designated Smoking Area
  • Souvenirs/Gift Shop
  • Family Room
  • Express Check-In/Check-Out
  • Free Parking

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Serena Beach Hotel & Spa Map
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photo by: Spikeyboots