Rothbury Escape Guesthouse (Australia)
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Rothbury Escape Guesthouse (Australia) Reviews
Drought Chic Nov 21, 2009
If you would like to experience what it is like to go over 24 hours without water in your room, then Rothbury Escape is the place for you.
Our first night stay was quite lovely, however the following morning, the water ran dry. According to Christine and John, the property and business owners, this 'never happens' and they assured us water would be restored by the afternoon. It was not. They never bothered to check; they just assumed it was working again. We ended up checking out the following day still not having had water access (which means, no showers before we headed back to Sydney). When we complained, Christine could only offer us a further night's stay free of charge, which we declined since we had work the following morning in Sydney. She then made no other offer to discount our stay, and even had the gaul to imply it was our fault for not reporting it, rather than them checking that it was working. They have only been running this B&B for 12 months, and their inexperience shows.
They clearly have no idea what customer service is.
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Rothbury Escape Guesthouse (Australia) Overview
The Rothbury Escape Guesthouse (Australia) is located in Rothbury, New South Wales. Attractions nearby include several vineyards in the Hunter Valley wine region. It is minutes away from Cessnock, Pokolbin Village, and Maitland.
There are eight rooms to choose from at the Rothbury Escape Guesthouse (Australia). The rooms have hairdryers, televisions, coffee makers, ironing sets, and balconies. All rooms are also air conditioned.
The Rothbury Escape Guesthouse (Australia) serves continental breakfast which may be served at the private courtyard for some cozy outdoor dining. It has a gourmet kitchen with dining area, barbecue facilities, a guest lounge, and complimentary bottle of Hunter Valley wine partnered with cheese and crackers.