River Hotel Chicago

Staying in this hotel was average at best despite the great location.

Though the room was tastefully decorated it was very tiny with barely enough floor space to walk around the 1 queen bed.

A work desk also doubled as a tv stand and the tv was only about a 20".

The view from the room was of the alley and garbage dumpsters.

The room key was need to make elevators operate, and I suppose that is for safety reasons.

The lobby of this hotel is shared by Club Quarters with is the attached hotel.

There is one restaurant in the hotel that I saw and it was to the left of the lobby. While the patio and dining areas look appealing I was disappointed with the service and quality of food available. We ate breakfast here at 10:30am on a Saturday and of the 5 items they for breakfast not eggs, they were out of and it was not available (no bananas for the banana waffles, & no whipped cream). They ran out of coffee so we had to wait for a fresh brew. Once we were served the coffee it was delicious but had to ask for it twice (who heard of having to ask repeatedly for coffee?). Our server also handled our food more than was necessary which I found icky. The only lobby bathrooms were in the basement.... and they were HOT (a/c must have been broken), very stinky, and very dirty. No soap or paper towels available, but an empty pink/filthy opened soap bottle sat on the counter, which I assume the kitchen staff used. ICK!

The room did not offer a hair dryer or an iron.

We did not need to park as we took the train in from the airport so I assume there was valet parking, though I do not know the fees.

Internet (for a fee) was also available in the room. Overall the room was acceptable, but a disappointment for the price paid.

The hotel did not offer a concierge desk or a separate bell desk, so leaving bags after checkout or asking for reservation on a boat cruise was an arduous process and we had to wait for new patrons to check in first before we were asked for help.