River Hotel Chicago

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Average rate: $89 - Hotel class: 4 stars
75A East Wacker Drive, Chicago, IL, USA

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River Hotel Chicago Reviews

sweetsummerdaiz sweetsum…
154 reviews
Great location, 3 stars is a stretch Aug 14, 2009
Staying in this hotel was average at best despite the great location.

Though the room was tastefully decorated it was very tiny with barely enough floor space to walk around the 1 queen bed.

A work desk also doubled as a tv stand and the tv was only about a 20".

The view from the room was of the alley and garbage dumpsters.

The room key was need to make elevators operate, and I suppose that is for safety reasons.

The lobby of this hotel is shared by Club Quarters with is the attached hotel.

There is one restaurant in the hotel that I saw and it was to the left of the lobby. While the patio and dining areas look appealing I was disappointed with the service and quality of food available. We ate breakfast here at 10:30am on a Saturday and of the 5 items they for breakfast not eggs, they were out of and it was not available (no bananas for the banana waffles, & no whipped cream). They ran out of coffee so we had to wait for a fresh brew. Once we were served the coffee it was delicious but had to ask for it twice (who heard of having to ask repeatedly for coffee?). Our server also handled our food more than was necessary which I found icky. The only lobby bathrooms were in the basement.... and they were HOT (a/c must have been broken), very stinky, and very dirty. No soap or paper towels available, but an empty pink/filthy opened soap bottle sat on the counter, which I assume the kitchen staff used. ICK!

The room did not offer a hair dryer or an iron.

We did not need to park as we took the train in from the airport so I assume there was valet parking, though I do not know the fees.

Internet (for a fee) was also available in the room. Overall the room was acceptable, but a disappointment for the price paid.

The hotel did not offer a concierge desk or a separate bell desk, so leaving bags after checkout or asking for reservation on a boat cruise was an arduous process and we had to wait for new patrons to check in first before we were asked for help.
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River Hotel Chicago Overview

The River Hotel Chicago is ideally located for sightseeing in Chicago with McCormick Bridgehouse & Chicago River Museum and Michigan Avenue Bridge nearby and Two Prudential Plaza, The Heritage at Millennium Park and The Museum of Broadcast Communications an easy stroll away. The hotel is located only a short walk away from Gene Siskel Film Center, McCormick Freedom Museum and Chicago Theater and within a 10 minute walk to the city centre. The hotel offers a fitness centre and a tour desk as well as a concierge, conference room(s) and a business centre.

The River Hotel Chicago offers comfortable rooms with air conditioning and free Wi-Fi internet access. For an easy and effortless check-in and departure experience, take advantage of the River Hotel Chicago's express check-in/check-out facility which minimises the usual hassles letting you get on with your trip. Rooms are accessible and inclusive, with grounds and facilities catering to mobility and wheelchair access.

Family-friendly rooms are available, big enough to accommodate guests travelling with children. Each room has a kitchenette with a microwave and tea and coffee making facilities. Also available are a safe, cable / satellite channels and a plasma / LCD TV.

River Hotel Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Disabled Access
  • Concierge
  • Valet Parking
  • Tour Desk
  • Elevator / Lift
  • Dry Cleaning
  • Air Conditioned
  • Housekeeping
  • Banquet Facilities
  • Conference Room(s)
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Excursions
  • Computer
  • Photocopier
  • Desk
  • Dictaphone
  • Facsimile
  • Wheel Chair Access
  • Fitness Facilities
  • Internet Connection (wireless)
  • Towels
  • Shower
  • Luggage Storage
  • Family Room
  • Express Check-In/Check-Out

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River Hotel Chicago Map
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photo by: mahoney