Ristorante Fattoria Montagliari
v. Montagliari, Greve, Italy
www.fattoriamontagliari.com/… - (+39) 055.852014
Ristorante Fattoria Montagliari Greve Reviews
Expensive restaurant with good food, expensive prices and sh1t service May 29, 2010
I normally try not to complain about service or price when I'm on holiday, especially in a place like Italy that does suck a lot of blood out of tourists, but this restaurant was a bit of a joke. We had no choice other than to eat here because it was part of the "winery tour" that we took and this rsnt comes neatly attached to the winery without any other eating place in sight.
Let's get with the positives first - the food is out of the world. Very well prepared, spicy and well cooked. I had a soup (spicy lentil), garlic flavoured spagetti and 2 desserts that were sort of bittersweet..... again intelligent concoction of sorts. The rsnt is located overlooking the gorg Tuscan valley al fresco. You can be assured of wonderful weather, fantastic views and a very airy atmosphere.
Now the negatives - they claim it's a family run establishment which to me would imply that it's cosy, has nice homecooked meals, not touristy at all. Well, what it really means is that they have only about 5 people on the staff - the senile dad, the overworked 60yo mum, 1 help and 2 kids (son's got a "I want to be Brad Pitt but can't get out of this forsaken family business and Godforsaken place" look on his face as he balances a dozen glasses on the tray, and the daughter has this Rip van Winkle "I'm asleep all my life" look). So with such a short unpaid (well, not on official payroll) staff, the service is incredibly slow. They say that Italians like long, old fashioned meals that go on for hours. I can see why. If you're not eating slowly, might as well serve slow enough to make the experience run into 1.5 hours. This was a waste on our money as we were paying our guide to show us around the Tuscan valley, not be stuck with empty stomachs for a meal for 1.5 BLOODY HOURS.
None of them speak English which is fine...well, okay. But they could at least knew a few basic words that one uses to order in a rsnt. The service was terribly rude, the mum especially had a "I'll kill you if you order anything else" look, impatient and testy.
And finally - the price! What a bloody rip-off! Yeah sure, I liked the soup but for that price, I'm sorry. Same with the spaghetti... for the price they charge, I can buy the cook and the utensils! The dessert too was waaaay overpriced for what it delivered.
But I think the worst part was the crowds, the feeling of not being taken care of, and the Godawful amount of time they took to bring out the courses. If they are going to have so many people, then hire more heads for Chrissakes.
Oh, and highlight after we paid our bill was when a honeymoon couple came in and were about to order wine, but the klutz that is the lady owner knocked over 2-3 mugs and broke them, and rudely told the hungry loved up couple to "just sit and wait" whilst she was clearing up the mess! LOL!
Part of the Italy (Tuscany) travel blog
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