Renaissance Dallas Richardson Hotel
Renaissance Dallas Richardson Hotel Rates and Deals
Renaissance Dallas Richardson Hotel Reviews
Watch out for roaches Sep 19, 2012
I am really disappointed to have to write a 1 star review about this hotel BUT I had discovered roaches in my room. I was checking out but I wanted the manager know ASAP. I had told her, she made note of it and didn't really act like it was a big deal. I was really shocked about that. She didn't even apologize about it. It's not like it's her fault but it's still nice to say you are sorry about what I had come across.
Otherwise my stay was very nice. The staff upon my arrival was very nice and helpful. The hotel is beautiful inside and out. The valet seemed to drag their feet about parking and gathering cars. They were always hiding in the room outside or I could never find them. The rooms are spacious and the bed is comfortable. It's located right by their metro station and the Eisemann center.
If it wasn't for the roaches and the way the manager handled my complaint I'd stay here again. However, I'd rather stay in a roach free hotel.
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Renaissance Dallas Richardson Hotel Overview
Renaissance Richardson Hotel is located in Richardson's Plano - Richardson neighborhood, close to Collin Creek Mall, ArtCentre of Plano, and University of Texas at Dallas. Additional area points of interest include Hawaiian Falls Firewheel and Firewheel Golf Park.
Dining options at Renaissance Richardson Hotel include a restaurant and a coffee shop/cafA©. A bar/lounge is open for drinks. Room service is available during limited hours. The hotel serves buffet breakfasts (surcharges apply). Recreational amenities include an indoor pool, a health club, a spa tub, and a sauna. This 4-star property has a business center and offers small meeting rooms, a technology helpdesk, and limo/town car service. Wireless and wired high-speed Internet access is available in public areas (surcharges apply). This Richardson property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. The property has a roundtrip airport shuttle, which is complimentary. Business services, wedding services, and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands. This is a smoke-free property.
336 air-conditioned guestrooms at Renaissance Richardson Hotel feature coffee/tea makers and safes. Beds come with pillowtop mattresses, signature bedding, triple sheeting, and down comforters. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks and complimentary weekday newspapers, guestrooms offer multi-line phones with voice mail. Televisions have premium cable channels, video-game consoles, and pay movies. Also included are blackout drapes/curtains and electronic check-out. Guests may request a turndown service, hypo-allergenic bedding, and wake-up calls. Housekeeping is available daily. Guestrooms are all non-smoking.
An indoor lap and spa tub are adjacent to an outdoor sundeck. The hotel',s 24-hour health club offers cardio and strength-training equipment, free weights, a sauna, and locker rooms.
The Sherrill Park Golf Course, 3.5 miles from the Renaissance Richardson Hotel, has two 18-hole courses, a driving range, and a pro shop.
The recreational activities listed below are available on site or nearby, fees may apply.
Renaissance Dallas Richardson Hotel Amenities