Ramada Hong Kong
Ramada Hong Kong Rates and Deals
Ramada Hong Kong Reviews
Value for Money Mar 13, 2014
Clean, cosy, comfortable and conveniently located. Well priced for a city like Hong Kong. Excellent facilities and great staff.
The rooms are very well thought out, every little detail is functional. Very comfortable bed, lots of closet space for people who are staying a bit longer. In close proximity to Hong Kong Central business district which means everything you need is just around the corner. Only 5 minutes' walk from the train station.
Highly recommended if you're staying in Hong Kong for over a week.
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Oct 09, 2007
I have been a guest at the hotel for just over a week now and felt I was in a good position to give a full review of the hotel.
The good points.
Located on the eastern side of the main Hong Kong city area the hotel is central enough to provide a reasonable base for both business and tourist travellers. Situated on the Des Vouex Road is has easy access to the central tram service (providing cheap and fun access to the city centre for just HK$2). Taxi access is also easy as many taxis use the road running around the hotel to turn around. I never had to wait more that 1 minute to get a taxi from the side door.
Walking distance to the main Macau Ferry Terminal also provides excellent access to a more unusual excursion to the other Special Autonomous Region (don’t forget your passport).
The concierge at the hotel is a model of good practice: smiling and knowledgeable they run the lobby with calm efficiency and helpfulness always providing useful help for those needing it. They will direct you happily to some of the best sights in Hong Kong, write directions for you and also translate English addresses into the local script for the use of taxi drivers. Indeed one of the staff was keen to help me say the address myself and provided a phonetic translation too!
The management team is keen to please and provide a good service as was demonstrated by the problems I experienced when I first arrived (of which more later). Feedback forms are provided in many locations around the hotel and are acted on with commendable swiftness. This is a relatively new hotel and as such the team are keen to improve the service to a level expected by the international traveller – so I applaud and encourage guests to use these forms to advise when things go well or not.
The domestic staff provides a fast, friendly and efficient service – with a focus on ensuring minimum disruption is caused whilst they carry out their tasks. The public areas were kept clean and tidy at all times and my room and laundry was dealt with quickly and to a level I generally found satisfactory to excellent.
Internet access is wireless and the use of vouchers means that access can be gained at any point in the hotel.
Energy efficient bulbs are in use throughout the hotel and non-use trips in evidence in rooms, easing the travellers conscience regarding eco-travel.
The average points
The food is fine but not outstanding. I tried breakfast, lunch and dinner at the hotel, as well as room service, but found little that was superb, but equally little that was poor. The food is functional and the range is reasonable, if a little limited. Room service is swift and well presented but again the range is simply that available from the main restaurant and as such; limited.
Health and fitness equipment is reasonable, although the location of the leisure facilities leaves much to be desired (see below), in good repair and always accessible. There is no swimming pool.
Television facilities are available in each room but the range of channels is disappointing but no worse than many other hotels. For English language you have a choice of TVB – Pearl, ATV – World, ABC Asia Pacific and BBC World. This effectively means that most of the television watched is news, and being Asia this is mainly world and business news. There are no DVD facilities in the rooms.
All fixtures and fittings (except the all over shower) were found to be in good working order.
The bad points
Upon my arrival I had major issues with checking into my room on time. I was kept waiting for 2 hours whilst my room was made ready. Upon contacting the management it was claimed that my travel agent had not advised of my time of arrival, despite the fact that my travel agent insists that they had – my advice is to personally contact the hotel and let them know of your flight arrival time.
The general cleanliness of the hotel is good but when a closer inspection was undertaken it was found to be wanting – however, upon contacting the management this was rectified with reassuring swiftness and no further problems arose in this area – indeed the management went to great lengths to ensure that all was satisfactory with my room.
The leisure and catering facilities are located on the 5th and 3rd floors. These floors do not have any windows and the effect is of eating and relaxing in a basement. The vast majority of hotels will locate its bars, restaurants and gymnasium on upper floors with dynamic views – why the Ramada has not done this is a mystery as the upper floors of the hotel offer superb views. This is somewhat of an own goal as when meeting friends for dinner or a drink I chose to leave the hotel rather than use its facilities.
In closing then I would advise that the Ramada Hong Kong Hotel is a reasonable hotel in which to stay during ones time in Hong Kong. Location is good and communication links are fine. The cost makes it competitive and the service is good. There are better hotels in Hong Kong to be sure, but there are many worse ones. I feel this is one to watch – if it makes some fundamental changes it would be one I would be happy to return to – let’s hope it does.
My rating = 6/10 – good.
Ramada Hong Kong Overview
The Ramada HK is situated next to Victoria Harbor and overlooks the Macau Ferry Pier. Guests of the hotel can enjoy easy access to many area attractions, including Asia World Expo, Disneyland, Causeway Bay, Wan Chai, Ocean Park, the Hong Kong Convention and Exhibition Center, Lan Kwai Fong, and the International Finance Center. With the entertainment district nearby, guests will be in close proximity to shopping and dining establishments. The hotel offers amenities to guests such as a restaurant, a bar, a banquet hall, a fitness center, and 24-hour reception. An on-site spa offers massages, facials, body treatments, manicures, and pedicures. The Hong Kong International Airport is less than 25 miles from the Ramada Hong Kong and both a mass transit station and the ferry terminal are within walking distance.
The Ramada in Hong Kong provides guests with rooms featuring many amenities, such as in-room safes, minibars, and work desks, marble bathrooms with telephones, hairdryers, slippers, and bathrobes, wireless Internet access, satellite television, and coffeemakers.
Situated on the western side of Hong Kong, the Ramada Hotel Hong Kong provides views of Victoria Harbor and Macau Ferry. Shopping, dining, entertainment and area attractions are all just minutes away.
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