Pure Gelato

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350 Elgin Street, Ottawa, Canada
(613) 237-3799

Pure Gelato Ottawa Reviews

peppertm peppertm
116 reviews
Great gelato, not great service Aug 04, 2010
Great gelato, horrible service. I don’t know if I’ve ever been a business with such a rude server. Granted, it was busy, but I’ve worked with the public in retail, and it doesn’t matter how your shift is going, you treat everyone respectfully. I was curious if she was treating everyone the same way, so I listened to her interactions with other customers, and she treated everyone just as rudely as she did me and my friends.

That said, the restaurant itself is bright and quite spacious, although it didn’t feel that way, as there were so many people in the line-up. It has quite a few different flavours of gelato, but it is pretty expensive for the amount you get. I would go back there, though, as the gelato was very good and my friends said it normally doesn’t have such poor service.
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