Pullman Hotel Bucharest

The staff makes this hotel suffer with the ratings. The staff are not very helpful at all. No one at reception or management team made any effort to make my stay welcoming. To them, the people staying there only meant one thing...money. I was even told by a staff member when I complained about not getting an ironing board and an iron for an entire first week I was there was I didn't have to stay in their hotel. He said that there are plenty of other hotels in the area that I could stay with. My company could not move me to another hotel since we have a partnership with this one. But relationships have definitely soured.

The food in the restaurants are aweful. Forget eating at the Mediterranean Restaurant. I'm not Mediterranean but I bet a Mediterranean would be offended if he/she saw the food labled Mediterranean cuisine. The only worthwhile food is the burger at the bar on the right side of the lobby and the ice cream at the ice cream shop in the small plaza attached to the hotel.

Expensive - yes, but well worth it! Staff was very friendly, helpful and courteous. Luxurious, clean, quiet rooms with excellent views. Will definitely stay here again.