Plaza Paris Amistar

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62 Serrano, Santiago, Chile - +56 22 638 88 44

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Plaza Paris Amistar Santiago Reviews

111 reviews
Good value apartment in Paris y Londres district. Jan 22, 2017
My wife and I stayed at Plaza Paris Amistar for 5 nights during our visit to Santiago in November 2016.

We made our reservation through and then received direct communications from the accommodation. During several email exchanges with the very friendly Francisca, I confirmed our expected arrival time and the process for checking in.

This accommodation is neither a hotel, nor a full block of apartments; it consists of a reception room on the 2nd floor of the huge Edificio Plaza Paris residential building and several individual apartments dotted around throughout the building. Our apartment was #915 - high up on the building’s 9th floor.

We paid £38 per night for a one-bedroom apartment. The booking was cancellable at no charge up to 7 days before arrival. No payment was taken prior to our arrival. We attempted to pay by card when checking in, but a national strike was causing problems with their card machine. The reception staff were relaxed about taking payment and we finally paid on our third or fourth day when the card machine was working again.

Foreign visitors are exempt from paying 19% VAT on hotels and apartments in Chile subject to certain criteria (staying in the country for less than 59 days, paying in US Dollars and presenting their migration card to the accommodation). We were therefore charged in US Dollars ($232) for our stay.


Plaza Paris Amistar is located within the Edificio Plaza Paris residential building on Serrano in Santiago’s cobbled street “Paris y Londres” district.

The apartments are just a couple of minutes’ walk from the Universidad de Chile metro station on the very useful red line. Leave the station via “Exit D: Serrano” for the fastest route to the apartments.

From Universidad de Chile metro station, many of the city’s attractions are easily accessible. We would often catch the metro for 3 stops to Baquedano station, which is a short walk from the many dining options in the Bellavista quarter of the city. Other useful stations on the line include La Moneda (for the Presidential Palace; 1 stop away), Santa Lucia (for the excellent Santa Lucia Hill park; 1 stop away in the opposite direction) and Tobalaba (for the Costanera Center and Sky Costanera tower; 8 stops away).

Alternatively, you can walk to La Moneda or Santa Lucia in 5-10 minutes, to the bustling Plaza de Armas in around 10 minutes and to Mercado Central (the central market) in a little over 15 minutes.

In the immediate vicinity of the apartment, there are several mini markets, restaurants and cafes (including a branch of Starbucks practically opposite the building). A couple of minutes’ walk to the main street of Avenida Libertador Bernardo O’Higgins presents countless more shops, supermarkets, malls and dining options. The quiet cobbled streets behind the building offer more cafes and restaurants.

We arrived at the apartment by public transport from Santiago’s Arturo Merino Benitez International Airport. We caught a bus operated by Centropuerto (1,700 CLP (£2.15) one way / 3,000 CLP (£3.75) return) from the airport to Los Heroes metro station and then the metro for 2 stops to Universidad de Chile. The metro leg of the journey was a little awkward with cumbersome suitcases, but the fact that it was a relatively quiet Sunday morning made things a little easier. I would seriously think twice about negotiating Santiago’s metro system with heavy luggage during peak hours.

At the end of our stay, we took a taxi from the apartment to the airport for an early morning flight to Punta Arenas. The receptionist arranged the taxi for us and we paid 18,000 CLP (£23) for the 20 minute journey.


Our apartment was #915, located on the building’s 9th floor. It had large windows, overlooking busy Serrano below, which could be opened to provide vertigo-inducing views of the surrounding area.

Although we slept soundly throughout our stay, we can also vouch that outside noise can be heard in the apartment. We were in the apartment on the evening that Chile beat Uruguay 3-1 in a World Cup qualifier and heard the vocal celebrations from surrounding apartments and bars. Also, at the time of our visit, a national strike was taking place in Chile; each morning (after we had awoken) we could hear the horn-blowing protests taking place outside a government building along the street.

When we checked in, we were provided with an access code for entering the apartment; no key or card was required.

The apartment consisted of a bedroom, a lounge/kitchenette and an en-suite shower room. It was more than spacious enough for 2 people. It was clean and modern, contained laminate flooring throughout and featured pieces of artwork on the walls.

The bedroom contained a comfortable double bed with soft pillows, a couple of small wardrobes (adequate for our short stay) and bedside cabinets on either side of the bed. A large flat screen TV was mounted on the wall at the foot of the bed; it failed to pick up a signal when I turned it on and, as we didn’t need to use it, I didn’t invest any time trying to get it to work.

The lounge contained two further single beds, a dining table and chairs, a bar stool, a couple of cushioned pouffes and a small glass table. An iron was provided, although we never used it.

The kitchenette included a fridge/freezer, an oven with hobs, a microwave, a kettle, a sink and several cupboards filled with all necessary cooking utensils, cutlery and crockery for those wishing to self-cater. Although we didn’t cook in the apartment, the fridge was particularly useful for keeping our wine, beer and soft drinks cold.

Free wi-fi was provided throughout the apartment and it was fast and reliable.

There were plenty of electrical sockets in both rooms for charging batteries and devices overnight. Although Chilean sockets contain 3 round holes, the European-style 2 round pin plug can be used without need for an adaptor.

One slight criticism of the apartment is that it doesn’t have air-conditioning. Two oscillating electrical fans were provided and the windows could be opened in both rooms. It felt a little stuffy in the evenings, but we soon learnt to keep the curtains closed while we were out during the day and the fans soon cooled the bedroom to a comfortable overnight temperature.

The en-suite shower room contained a shower attached to the taps over a small bathtub. There was always plenty of hot water and Emma informed me that she had no complaints over the water pressure.

Bars of soap, small tubes of shampoo/conditioner and toilet rolls were replenished each day. The towels were changed every 3 days. Emma was able to borrow a hairdryer from reception.


The apartment block features a rooftop swimming pool, a gymnasium (with a handful of pieces of exercise equipment) and a terrace with a BBQ area. There were no sun-loungers on the rooftop terrace. The pool is small and the water was pretty cold when I braved a quick dip one afternoon!

Even if you don’t intend to use the pool, gym or BBQ, it’s worth taking the lift up to the 12th floor for the panoramic views from the rooftop, including nearby Cerro Santa Lucia and Sky Costanera tower in the distance.

The reception staff were friendly and helpful before and during our stay, despite the language barrier. I had communicated with Francisca by email before our visit and she had been kind enough to provide us with useful information, particularly in respect of booking a wine tour. Francisca’s English was pretty good, and when she couldn’t find the correct word, she would type it into Google Translate on her computer so that we understood. We booked a wine tour to Concha y Toro and Santa Rita wineries through the hotel at a very competitive price. The staff were also happy to assist when we needed to use their printer to print out boarding passes for our flight to Punta Arenas.


We enjoyed our 5 night stay at Plaza Paris Amistar and would recommend it to anybody looking for a comfortable apartment, at a reasonable price, in a great location right next to Universidad de Chile metro station. We’d happily stay there again if we ever returned to Santiago.
Edificio Plaza Paris, Santiago
Edificio Plaza Paris, Santiago
Apartment #915 at Plaza Paris Amis…
Apartment #915 at Plaza Paris Amis…
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