Omni Houston Hotel
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Omni Houston Hotel Reviews
Pretty & Clean .....Service now that is a different story Nov 15, 2010
Stayed here for 2 Nights during family function, Did not really spend much time in the hotel. I do have to say the Lobby and dinning room area was top notch. The rooms were large and Clean, Great beds, Liens and just really great room.
The service on the other hand was another story.....Need to get on line and I am Points member which allows me free internet in the rooms. It was for work so pretty impt. Internet was down in the room, called the front desk and they told me to call the help desk.....so called the help desk. They told me there must be a problem (REALLY, I think so that is why I am calling the HELP DESK. The help desk told me to call the front desk there was nothing they could do on their end. Once again called the front desk.....Their answer was 'You can just come down to the lobby and do your work down here we have Free WiFi'.
Packed everything up and went to the Lobby and they have a desk there. So spread all my work papers all over so I could finish...They then tell me I can not sit there. JUST OVER ALL REALLY CONFUSED....Glad they were helpful!
The food was really good, have to give them that! Room service was great!
The hotel is not far from the airport, Great Parking, Large Lobby (BUT I GUESS NOT MENT FOR SITTING).
Over all Really Nice hotel, but Poor customer service.
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Omni Houston Hotel Overview
The Omni Hotel Houston is located in the Galleria/Uptown area, near tourist attractions and the Memorial Municipal Golf Course. Guests can dine at the Noe Restaurant and Bar or use the 16,000 square foot meeting space. Amenities include two outdoor pools, three tennis courts, fitness center, jogging track, biking trails, and Mokara Spa with saunas and massage. The business district is 10 minutes from the Omni Hotel Houston, the George Bush Intercontinental Airport is 30 minutes away, and the William P. Hobby Airport 25 minutes away. Guests with cars have onsite parking or scheduled complimentary limo service is available.
The 378 rooms and 33 luxury suites are spread over 11 floors with panoramic views of the pool or city skyline. Rooms at the Omni Hotel Houston offer high-speed Internet, CD players, marble baths, mini-bar, shaving mirrors, and bathrobes.
In addition to convenient location, the Omni Hotel Houston has 24-hour room service, currency exchange, and a safe but Francesca and Paolo, the two black swans that live on the property are the main attraction. Every day, guests enjoy scheduled feeding times.
Omni Houston Hotel Amenities