Oh Yes, Beware !!!!!!!!!!!!!!!

Please FORGOT autowise !!!!!!!! They have a new location in Toronto : 6465, Airport Road. I'll tell you our bad experience from last week. We booked 5 days online, and we get a confirmation email which told you : 53,78 $. Ok, we knew that there were something wrong because it was really cheap... but when we arrived at the car rental agency, the guy (the manager, a very rude, unpolite and dishonest person) told us :
1) that they had a problem with internet and that they sent an email to every customer telling them that the price indicated was false... ok, but we haven't received ANY email !!!!!!!!!!!!!!!
2) that we were 30 mn late, so our car has been rented (in half an hour ???!!!), so that we'll have to pay not 18 $ / day but 18 + 5 = 23 $, for a bigger car (we wanted a small and cheap on gas car). so we get a big Nissan, for which we gave up A LOT OF MONEY for the gas...
3) we conclude then : ok, but for only 18 $ / day.
4) Then the guy told us that we had to pay for the insurance .... ok, that was ... 24,95 $ more / day !!!!!!!! (we had rented a car in the same agency in July and it was totally different !! the girl was nice, it was cheap, and the car was clean).
So we had planed our vacation and are in Ontario just for a couple of months (we are from France), so we decided to pay, whatever the price.
5) Then the guy told us that he had no time for us (!!), and let us sign very quickly...
6) We went to the car, the guy dissapeared, and we saw that it was very dirty... and that the gas tank was empty !!! (that what they do in very cheap car rental locations, like in very touristic places... what a shame !!)
7) We went to our trip, it was great... but when we came back, the guy told us that we had to pay 40 $ more because we had only 200 kms / day (we've never seen that online, it's allways unlimited kilometers... and that what we asked for !!!!). and we saw that there was a very small and discret indication on our contract : 200 km / day ...
So, I wanted to tell you all the details, to tell you that it's really dishonest !!
We had a reservation for 18 $ / day and we paid ... 492 $ !!! for 6 days, it's very expansive !! and it's stupid to go to the airport (what takes more than one hour) to get better prices, if it's not the case ...

Sorry for my english, I hope the explanations were easily understood...

so .. choose something else !!
celine