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Ngoc Hoa Cat Ba Island Reviews
Bittersweet experience. Would go back. May 12, 2011
Me and my boyfriend arrived in Cat Ba with the idea of staying in a little bungalow away from the main harbour area. Mr Zoom approached us to stay at his hotel but we told him we weren't interested. He gave us advice that the atm connection is on and off so we decided to sit down at his hotel restaurant and wait it out. We asked him about Halong Bay boat tours out of curiosity and he brought out his laptop and began to tell us all about the trips and showing us pictures of everywhere we would go. He was really informative and patient, and in our experience the most genuine Vietnamese person we have encountered. We decided to book a 2 day/1night Halong Bay tour. The ATM refused to cooperate and we left our passports with Zoom as a deposit until we could get money to pay him for the room and tour.
The first day of the tour was good. We were put on a different boat than we were told called "Le Pont" travel- a Francophone company. They had joined a day tour with 4 of us who were doing the 2 day tour. All went fairly smoothly the first day with a few extra stops of picking up and dropping people off, which didn't bother us as we were still enjoying the scenery. We paid a bit extra to stay on Nam Cat Beach in our own bungalow which I wouldn't do again. The extra cost for the bungalow plus the price of dinner and drinks on the beach weren't worth the money. The 2nd day we were picked up late with another group of day trippers on the boat. It didn't go smoothly at all as they were trying to take the daytrippers everywhere we had already been on the first day. It turned into a disaster as they were trying to do 2 different trips at the same time and noone on the boat left happy.
When we arrived back in Cat Ba our group on the boat who had all booked through Zoom returned to the hotel to let him know how unhappy we were. He listened patiently to everyones complaints and gave us an apology. He bought everyone dinner and drinks on him to make up for it. A really kind gesture considering other situations we have been in where nobody wants to take responsibility for mistakes. Zoom took care of us for 4 days, gave us a place to stay and meals at his restaurnant, and kept driving us to the bank to try and sort out our money situations. Nicest man we have met our entire trip, we would definitely go back to stay with Zoom again.
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Ngoc Hoa Overview
Discover all that Cat Ba Island has to offer with Ngoc Hoa Hotel as a base.
The 16 guestrooms at this 0-star hotel provide all the essential amenities needed by the business and leisure traveler.
The guestrooms are equipped with desk, shower, television, shared bathroom.
This Cat Ba Island accommodation contains all of the facilities and conveniences you would expect from a hotel in its class.
Along with its convenient location in Cat Ba Island, the hotel also offers a wide range of services and facilities to the guests.
To make your reservation at the Ngoc Hoa Hotel via our secure online booking form, please submit your visit dates.
Ngoc Hoa Amenities