Mayfair Hotel - Hell in the middle of the desert

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Dubai, United Arab Emirates

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Mayfair Hotel - Hell in the middle of the desert Dubai Reviews

Vikram Vikram
308 reviews
Gordon Ramsay should pay a visit to THIS dump! May 25, 2007
I stayed at this hotel one night but that was enough to put me off totally. Before going into the gritty details, let me just run through the ONLY two positives this place has:

1. it's very close to the airport. Blink your eyes 5 times as you leave Dubai International Airport and you're there.... at the hotel.

2. Very friendly courteous polite staff. Bonus points to one of the Senior managers on the floor who hails from Karnataka!

Now, the REAL DEAL: this has to be one of the worst hotels I've stayed in recent times. Is it really in Dubai, the COOLEST city in the world? If so, then it's the one bad apple that fell off an otherwise salubrious basket. I knew we were headed for disaster the minute we walked in to the reception and the staff had problem understanding English. The staff looked Asian to me. We were then ushered into our rooms in a very tiny lift. Move a toe and you've stamped someone else's...

The hotel room was a disaster. The flush wasn't working. We asked for them to send a repairman, and have it done by the time we got back from the mall + dinner (a good 3 hours later) and guess what, it wasn't! So we asked to switch rooms to which they did politely agree. Room #2: the lights weren't working. Again we phoned and asked for a room transfer, we were granted one. Room #3: Flush and lights in working condition, the bathtub sanitation system had some problem so everytime you showered, water actually came up the hole and filled the whole bathroom floor with shower water :-( We realised this in the morning so we just complained but didn't really bother in having it fixed, we were checking out in a few hours' time anyways...

The breakfast is hopeless: unlike other 4/5 star hotels that have a wider variety, this hotel serves fried rice with beef and chicken dumplings for breakfast. Whatever happened to good ole tomatoes/cheese, potatoes, etc?? Only one choice of cereal, no fresh fruits but a horrible fruit salad (aka apple and pineapple pieces in sugary syrup) was just a MESS overall.

Travel Desk: For a city that's priding itself in becoming the #1 tourist capital of the world, we can safely say this hotel won't be contributing much to the cause. The Travel Desk was empty everytime I went, so I asked why and was told consistently by Reception that the lady "left for the day and will return early next morning at 10am" (wow! if 10am is "early" for them, I dare not ask what "late" is). When I returned at 10am, I was told she "might've stepped out" until finally, the bellboy overheard our conversation and told us that the lady @ the Travel Desk did infact hand in her resignation a week ago, that the previous day was her last working day and the replacement was coming in only on Sunday.

I can go on and on about this place, bottomline is DON'T STAY at this hotel. It's not one bit value for money, and for the 175 US$ that we paid for our triple-bed room, I was surely expecting sthg MUCH better. Ironically, another 15$ would've gotten us a plush room @ the Radisson nearby.
Looks can be deceptive, I kid you …
3 / 3 TravBuddies found this review helpful/trustworthy
missandrea81 says:
Yikes!! Terrible.
Posted on: Aug 17, 2015
FR-ank says:
Damn, what a shame for Dubai...
Posted on: Jan 27, 2008
Supigirl says:
oioioi, that's the reason why I don't want to work at hotel receptions anymore. There is always something broken and nobody to fix it, and everything comes back to you. "Do something!" don't have my tools with me. how I hate this job
Posted on: Jun 09, 2007
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