La Scala Prague Reviews
Nice food, shame about the service Aug 25, 2011
As we had checked out of our hotel at noon we wanted somewhere relatively close by to dine at for lunch. Given that this restaurant was a 10 minute walk away from the hotel we opted to have lunch here.
The restaurant is situated right next to the Tyn church, and in fact the interior of the restaurant is situated in the ground floor and cellars of the so called Tyn Parish building. Given that it was summer they also have a decked area just outside.
The menu is typical Italian, pizza and pasta are the main foods on the menu but there are also meat/fish dishes available too. The restaurant was extremely busy when we arrived but there were a couple of small tables available. I find myself again questioning the attitude of the waiting on staff, again they were quite abrupt when giving us the menus and asking for our drinks order. I get the feeling that personal customer service is not the done thing around here.
We each ordered a glass of the house white wine. The glass the wine came in was huge giving the impression that there was only a couple of mouthfuls to drink, so not really convinced we got our moneys worth there.
The good thing about this menu if ordering pasta is that you can chose as to which pasta you would like to accompany each sauce on offer. I opted for penne pasta with tuna in a tomato, onion and garlic sauce. Karin opted for the ravioli. We ordered some bruschetta to share between us and we were also given a basket of warm bread with herbed butter to nibble on whilst waiting for the mains.
I have to say that the service was again incredibly slow, so much so that we got through our wine and bread and another glass of cola before the main course arrived. However,when the dishes did arrive there was ample servings. Though when asking for black pepper and Parmesan we were met with the accustomed grimace.
The food was lovely, the service extremely poor, when asking a waiter for another soft drink, he mumbled something about how we would have to ask the waiter who took our initial order. All in all we were going to have a dessert but given that we still had not been attended to a good 20 minutes after our main dishes had been cleared we decided to ask for the bill. Low and behold when the bill arrived the waiter became quite pleasant, obviously expecting a tip. (it stated in the small print on the menu that any tips given the waiters kept for themselves, this was optional after the service charge.) The bill came to just over 500 koruna which is approximately 20.00. Needless to say we payed the bill and I think we left the odd couple of coins that were floating in our purse, due mainly to the fact that we could not get the small coins changed back in England!!!
A nice setting and nice food, they just need to get the staff to be a little more helpful and cheery :)
2 / 2 TravBuddies found this review helpful/trustworthy
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