Kings Hotel

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Market Street , Galashiels, United Kingdom

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Kings Hotel Galashiels Reviews

johnniebhoy johnnieb…
1 reviews
Avoid at all costs unreliable rude staff could not care less attitude Apr 24, 2008
Placed booking for 7 rooms early february for a family weding. 2 weeks prior to wedding recieved telephone call stating the booking was being cancelled. No real explanation given. The staff member Robin Owen was rude used offensive language and seemed not to want to accept any responsiblity for the cancellation.I also contacted Visit Scotland who also wrere unable to get any satisfactory explnation fron the owners. When speaking to Mrs Owen her attitude was also unhelpful and she sais it was not her problem and we should go elsewhere. WHAT A WAY TO OPERATE A HOTEL.
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Galashiels