Impiana Resort And Spa Koh Samui
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Impiana Resort And Spa Koh Samui Reviews
“Nice Hotel, could improve on a few things” May 26, 2014
Stayed here from Christmas till New Years. The resort it self is in a nice location, best part of the location is the beach, it has a long stretch of beach which gives you access to other restaurants, not really crowded. The layout of the hotel is nice, with the different category of room spread out nicely, the pool could have been a little larger but is sufficient if not overly crowded.
A few things that could use improvement are basic maintenance, this can be seen in some areas but is not overly noticeable. As some people have mentioned earlier, some rooms have a musty smell, this is not acceptable and needs to be looked into, the first room that was given to us had this issue, but the staff moved us promptly to another room and the issue was solved, I would suggest if you are giving you guest a room, it should be inspected to make sure that it is in acceptable condition. The staff are a bit aloof, and you are not pampered like in other upscale resorts, but then again this is a subjective issue and is not much of a problem for the price you pay for this resort, but a little more courtesy from the staff would be really nice, not complaining but people are here on a holiday after all and a little more help from the staff to make people welcome would be nice, at times it feels like the staff really don't care.
The breakfast buffet is nice with a lot of variety and this is served in the restaurant by the beach which is definitely a nice touch, nothing nicer that having breakfast looking at the waves. The beachside bar is a nice touch, we noticed some bean bags on the roof of the bar which was still getting some final touches and not yet open, this is really really nice if you want to read a book or just relax on a bean bag on the roof overlooking the beach. There is a lounge area serving tea and coffee from 11 am to mid night I think which was a welcome place to have a relaxing cup of coffee if you don't want to have it in your room, this is not charged. the small ponds in front of the hotel with floating lilies and other flowers give a calming effect to the façade. The hotel has a shuttle, but we did not use this as we rented a bike. The location is ideal as it is not too close to the crowded Chaweng beach but not too far at the same time, 10 mins by bike or cab. The rooms are pretty standard, the water pressure and housekeeping could be improved though, there were times when our room was not made. There is another lounge close to the restaurant with a pool table and fooseball table, this could be nice for the kids. I personally liked the toilets in the public areas, with fresh flowers and burning aromas.
There is a live band that plays on the beachside restaurant in the evenings. Also there are bookshelves strategically placed all over the resort , mostly in the lobbies if you want to grab a quick read, these are complimentary( mostly in foreign languages, probably books donated by guests).
All in All this is a very nice hotel/resort but with a little bit of improvement it could be nicer, lacks basic customer service and management, just improve on this and it will be much appreciated by the guests. But you have to also keep in mind that it is very reasonably priced, so if you are willing to compromise a little, you will have a great stay, we certainly did. This is just a straight forward review, but then all reviews are subjective! I would not mind staying here again and would not hesitate to recommend it to others for the great location, beach and the beachside restaurant!
Room Tip: If you can splurge a little get a beach facing room or villa.
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Impiana Resort And Spa Koh Samui Overview
Samui Crocodile Farm, Mini Golf International and Muslim Village are within a 20 minute drive from the Impiana Resort And Spa Koh Samui. The resort offers well-appointed rooms with air conditioning and free wireless internet. The resort enjoys a beachfront location.
The Impiana Resort And Spa Koh Samui staff are available 24-hours a day and can book tours and tickets. Relaxation facilities at the resort include a sauna, a steam room and massage services. Other services available include a kids pool, meeting rooms and a business centre. Facilities at the resort include conference room(s), an outdoor pool and a concierge.
Families can rest assured there is enough room for them to spread out in the specially designed oversized family rooms. Equipped to make your stay comfortable, rooms offer a TV, cable / satellite channels and a safe. They all come with tea and coffee making facilities, a mini bar and a refrigerator.
Guests can enjoy a drink and relax in the resort's bar. Guests can order room service 24/7.
Local attractions near the Impiana Resort And Spa Koh Samui include the Bo Phut Pier, Elephant Trekking and Buffalo Fighting. Grandfather And Grandmother Stone can be reached with a 20 minute drive. Bangkok Hospital Samui is a short drive from the resort.
Impiana Resort And Spa Amenities