Hôtel AlaGare

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14 Rue du Simplon, Lausanne, Switzerland
021 612 09 09

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Hôtel AlaGare Lausanne Reviews

mainhart mainhart
180 reviews
Noisy and underwhelming Aug 30, 2014
The Hotel Alagare was promoted as a 3 star hotel with convenient access to the city. Well part of that was true, but with a price. The hotel is located just meters from the train station. This was fine for traveling. We could use Lausanne's innovative metro and also we were close to the trains that we used a lot. However our room was right by the tracks. We heard EVERY train that came in and out of Lausanne's station. Moreover, it was advertized as air-conditioned. It was not. We were given a tower fan, which would have been fine except we needed to keep the window open for ventilation and also let in all the noise. When we closed the window it became very stuffy very fast. The room itself was modern with the smallest bathroom I've seen in a hotel wedged inside. It was no larger than a cabin bathroom on a sailboat. The wifi in the room was non-existant so we had to go down to the lobby if we wanted to check our email or get on the internet for anything. Moreover, the staff did not seem to be fazed by this and suggested that it was our equipment that was faulty. (It was not, they worked everywhere else.) The most revolting thing was finding a previous customer's underwear (clean I hope!) on the floor next to my bed. Again no one seemed to care. They offered breakfast in a nice breakfast room with a model train set in the floor, but the 17 euro price seemed quite high so we went out in the neighborhood and had a much cheaper and probably authentic experience. Lausanne is a lovely city, and this hotel would be good, if it lived up to the standards it advertized.
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1 review - $181
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