Hotel Cho Palace Leh

It’s NOT a hotel it’s a poor guest house.
1. I reached at 10 PM on the 3rd post a 3 day road trip and the gates were locked
2. There was no body at the reception and the lady who was also the owner came post 15 minutes of total chaos.
3. We were told that clear trip has sent the hotel only one room request but they will give us a second room for a day “as the hotel is empty today”
4. We were given 2 rooms (supposedly deluxe) one which had no warm water facility, the other which had a geezer which only worked after 2 hours
5. On requesting dinner we were informed that there is no menu and after a lot of loudly raised voices they ORDERED DINNER FROM ANOTHER HOTEL!! We got it COLD and by 1 AM
6. Morning – NO HOT WATER AGAIN, infact one room had no hot water throughout our 14 hour stay
7. The entire hotel had one Staff + owner. She was the one who was fixing the geezer, the food, the light, etc etc. When we switched on the hot water the lights went off – pathetic
8. On asking if anyone else was staying there the one existing “Staff” informed us in all honesty “who will come here?”

I will add that for all travelers who book online, unless you have seen the hotel or it’s a trusted property / chain DO NOT book on clear trip. Simply because they haven’t checked what they are endorsing and are prompt to wash their hands off you, if you expect to get any response on customer care.