Hotel Ashiana Regency
Hotel Ashiana Regency Rates and Deals
Hotel Ashiana Regency Shimla Reviews
Good location but bad service Apr 24, 2011
I stayed in this hotel when I was in Shimla 2 months ago. I got there from Jaipur and we were on the road for more than 20 hours. We reached this hotel around 3 am. It was winter at the time and it was undoubtedly cold especially at night. The road leading to the hotel entrance was so narrow and there were cars on both sides of the road, there was barely any space left for a car to pass. The hotel workers had to literally lift the cars and move them aside so our van could pass through.
Once we checked in, we found out that there wasn't any heater provided in the room. When we asked for it, they refused to give it to us, saying that we didn't need it because it wasn't cold and that if we insist on having it, they would charge us for it. When you stay in a hotel in a chilly/cold mountainous area, you kind of expect for the hotel to have at least a portable heater if not centralized heating system. The fact that it was during winter made it even more unacceptable.
Unable to bear the coldness, we agreed to pay for the heater. Despite the fact that it was way past 3 am (only a few hours left to sunrise), the hotel manager still insisted on charging us for one-whole-day price for the heater when we tried to reason with him.
There was also water supply problem in the bathrooms, the water was running so slowly and after a while, the water supply stopped abruptly. We had no water for the whole day on our last day there. Plus, the water heaters weren't even working, we had to bathe with cold water.
Maybe I was just jinxed or maybe they had serious management issue at the time, but it still doesn't justify the fact that the service was bad. On the bright side, the rooms were clean and the location of the hotel was good, and the rest of the hotel staff was friendly and helpful.
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Hotel Ashiana Regency Overview
This Shimla hotel is located only 2 km from the Mall Road. Those who choose to stay at the Ashiana Regency Hotel Shimla will be able to visit the local shopping centers, the markets, and the various places to dine in the area. The will also be able to visit the country and find various activities such as hiking. Guests can rent cars at the Ashiana Regency Hotel Shimla, which will help them to reach all of the areas they want to visit. They can also find public transportation that can help them to get around.
The hotel has 29 spacious rooms that provide views of the nearby mountains. Some of the amenities that guests can find in the rooms at the Ashiana Regency Hotel Shimla include mini bars, bathrooms with a tub, direct dial phones, and satellite TV.
Guests staying at the Ashiana Regency Hotel Shimla will be able to dine at Ferns, the onsite restaurant that serves Chinese, Continental, and Indian cuisine. The hotel also offers conference facilities, a travel desk, a gift shop, and secretarial services. Those arriving by car can use the car park.
Hotel Ashiana Regency Amenities