Hostal Pardo & Shackleton

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Avenida Espana 728, Punta Arenas, Chile

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Hostal Pardo & Shackleton Punta Arenas Reviews

111 reviews
Good value guesthouse near Cerro de la Cruz. Jan 22, 2017
My wife and I stayed at Hostal Pardo & Shackleton for 2 nights during our visit to Punta Arenas in November 2016.

We made our reservation through and paid £60 ($US75) per night for a triple room with private bathroom.

This price included 19% VAT, which we hadn’t been expecting to pay. Foreign visitors to Chile are usually exempt from paying VAT on accommodation subject to certain criteria (staying in the country for less than 59 days, paying in US Dollars and presenting your migration card to the accommodation). The friendly owner tried her best to explain (mainly in Spanish) why we had to pay VAT at this accommodation, and we were in no doubt that she was telling us the truth, but we didn’t understand the reason. I think it relates to the classification of the accommodation; we were exempt from VAT at both accommodations (an apartment and a hotel) that we stayed at it Santiago, but were subject to VAT when staying in a private rental apartment in Viña del Mar. Hostal Pardo & Shackleton falls into a VAT-able category, whatever that category may be.

We paid in cash (in Chilean Pesos) at the end of our stay.


Hostal Pardo & Shackleton is located on Avenida España, half way up a hill above the city centre.

A 10 minute walk downhill, along Avenida Cristobal Colon, brought us into the centre of the city with its central Plaza de Armas square, large selection of restaurants and cafes, supermarkets, souvenir shops and tour booking offices (for those essential day trips to see the penguins).

Although there are no restaurants or shops in the immediate vicinity of the guesthouse (it’s predominantly a residential area), a 5 minute walk brings you to one of Punta Arenas’ main sights - Cerro de la Cruz; a viewpoint looking out over the city and out to sea.

We arrived at the guesthouse by taxi from Punta Arenas’ Presidente Carlos Ibáñez del Campo International Airport. Taxis from the airport to anywhere in Punta Arenas are a set fare of 10,000 CLP (£12.50) for the 20km journey which took around 25 minutes. The other alternative was to purchase tickets for a shared minibus transfer from the airport - but with tickets priced at 5,000 CLP per person, it would have cost us the same as a private taxi transfer. At the end of our stay, we took a taxi back to the airport at the same fixed 10,000 CLP fare.


Our room, #2, was located on the building’s upper floor with a huge window looking out over the city towards the sea, and a smaller window looking out over the breakfast room/conservatory and the back garden (where the owners’ living quarters were located).

It was a spacious and airy room, filled with natural light. It felt like a loft conversion with its bare wooden beams forming a triangular ceiling.

Although it was advertised as a triple room on, it was set up to sleep 2, with a large and comfortable double bed. With a bit of furniture re-positioning, I suppose the room was spacious enough to accommodate an additional single bed if needed.

There were bedside cabinets and wall-mounted lamps on both sides of the bed, and a TV at the foot of the bed. The TV picked up dozens of news, music, sports, kids and film channels, mainly in Spanish, but also English-language CNN.

Other than that, furnishings were sparse, which was fine by us. Storage was provided in the form of a large walk-in closet, with shelves, drawers and clothes hangers, attached to the bedroom.

There were a few electrical sockets for charging batteries and devices overnight. Although Chilean sockets feature 3 round holes, we were able to use European-style 2 round pin plugs without an adaptor.

Free wi-fi was provided throughout the guesthouse. It was reliable and fast enough for our needs.

The room contained several radiators which were needed to keep the room at a comfortable temperature on a chilly Patagonian spring evening. We could hear the wind howling outside.

The en-suite bathroom was one of the reasons for us choosing Pardo & Shackleton; for it contained a large jacuzzi bath with water jets. It also contained a shower attachment over the bathtub. The spacious, tiled bathroom also contained a large storage unit beneath the washbasin and a large mirror behind it. A couple of sachets of shampoo were provided, as well as a bottle of hand-wash and fresh towels.


Breakfast was served from 8:00am. On our first morning, we had a 6:30am pick-up for a trip to the penguin colony at Isla Magdalena. We mentioned this to our hostess and she kindly offered to make up a breakfast for us and leave it in the fridge. It consisted of ham and cheese sandwiches, yoghurts and bottles of fruit juice.

On the second morning, we enjoyed a more leisurely breakfast from the buffet. The spread contained toast, jam and marmalade, ham and cheese, muesli, yoghurts, orange segments, chocolate marble cake, tea, coffee, orange juice and water.


We arrived at Hostal Pardo & Shackleton around midday following an early morning flight from Santiago. I had communicated our expected arrival time by email prior to our trip, and had received a reply informing me that although check-in time wasn’t until 3pm, we were ok to make our way to the guesthouse and leave our luggage while we went into town for lunch. So, I was a little worried when we arrived to find a note (written in English) on the property’s postbox stating “I’ll be back at 14:30, call me on…”. We pressed the buzzer on the gate anyway, just in case anybody was in. Nobody answered. We tried the phone number that was provided on the note, but we couldn’t get through. It was drizzling and we didn’t fancy dragging our suitcases into town. Nor did we fancy standing outside the property for two and a half hours until our hostess returned. More in hope than expectation, we continued to press the buzzer on the gate. After a short while, a male emerged from the front door and opened the gate for us. It turned out that he was the male half of the husband-wife team that owned the property. He helped us into the property with our cases and phoned his wife. He then confirmed that our room would be ready for us by 3pm and we were fine to leave our cases in the meantime. When we returned later in the afternoon, his wife had arrived back and was on hand to show us to our room.

Upon checking in, we were presented with four keys - one for the front gate, one for the front door to the guesthouse, one for the back door to the guesthouse and one for our room.

The guesthouse features some lovely communal areas, including a sun-drenched lounge and games room and a glass conservatory with seating beneath impressive vines.

Needing to print out boarding passes for our flight to Santiago, our hostess was happy for us to email the PDF documents to her and she printed them out for us on her printer.


We enjoyed our short stay at Hostal Pardo & Shackleton. Although it isn’t centrally located, it is only a 10 minute walk from the city centre. Our room was spacious, comfortable and well-heated and offered great panoramic views from the large front window. The en-suite bathroom was particularly impressive with its large jacuzzi bath. The owners were friendly and helpful and the breakfast was ok. We would happily recommend this guesthouse to others and would stay there again if we ever returned to Punta Arenas.
Hostal Pardo & Shackleton, Punta A…
Hostal Pardo & Shackleton, Punta A…
Room #2 at Hostal Pardo & Shacklet…
Room #2 at Hostal Pardo & Shacklet…
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