Holiday Inn Toronto International Airport

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Average rate: $78 - Hotel class: 3 stars
970 dixon road, Toronto, Canada

Holiday Inn Toronto International Airport Rates and Deals

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Holiday Inn Toronto International Airport Reviews

CMTinPHX CMTinPHX
4 reviews
Vouchered by Airline and Treated Accordingly (i.e., BAD) Jan 08, 2017
My Westjet flight to London was canceled and about 100 of us were cattle-carred over to this property. The property is nice enough, BUT...

...in a situation like this, you are not the customer (the airline is), and the hotel never missed an opportunity to remind us of it. First, the shuttle took an hour to show up at the airport (Toronto in December -- COLD).

Second, you still have to provide a credit card at check-in even with your voucher. The property billed my card for one night for no reason (other than front desk incompetence) and then credited it back, but I wound up being stiffed for the currency fee (I'm US). I had to file a dispute with my bank to have the fraudulent charge reversed outright rather than credited back for the amount minus the currency fee.

Third, the restaurant was not properly staffed to handle 100+ last-minute dinners and many of us were kept waiting for a good 20 minutes before anyone even bothered to seat us.

Finally -- and this may be more on Westjet than HI, but if you lie down with dogs... -- the meal vouchers were for C$15. No meal, not even the buffet breakfast, was cheaper than C$18. A comped meal should be comped 100%, not 80%. Adjust for inflation, guys!

But at least the bathroom floor is heated... Big deal...

Stayed December 2016, traveled solo.
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HORSCHECK says:
Interesting to read about experiences with the cancelled flight and the compensation hotel voucher.
Posted on: Jan 15, 2017
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Holiday Inn Toronto International Airport Overview

The Holiday Inn International Airport Toronto is less than 10 minutes from the congress center and the International Center. The downtown area attractions are less than 20 minutes away by car. The Holiday Inn International Airport Toronto is less than 10 minutes from the Pearson International Airport, and it offers a free shuttle to and from the terminal. Highways 401 and 427 provide the nearest motorway access.

The 445 rooms at the Holiday Inn International Airport Toronto have wireless Internet access, coffee makers, and double paned windows with soundproofing to keep out airport noise. TVs, radio alarm clocks, and hair dryers are also offered. The bathroom floors are heated.

The Holiday Inn International Airport Toronto is primarily a conference hotel, offering 23 conference rooms with 21,000 square feet of multifunction space. There are two restaurants on site, one offering casual fare and the other a sushi bar. The hotel also has an indoor pool, outdoor pool, sauna, whirlpool, and gym. Onsite parking is available.

Holiday Inn Toronto International Airport Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Airport shuttle
  • Disabled Access
  • Concierge
  • Valet Parking
  • Tour Desk
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • News Stand
  • ATM / Cash Machine
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Shops
  • Excursions
  • Desk
  • Direct dial phone
  • Facsimile
  • Ballroom
  • Audio/Visual Equipment
  • Exhibit Space
  • Disabled Accessible Rooms
  • Disabled Parking
  • Fitness Facilities
  • Massage
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Bathtub/Shower Combination
  • Pool Indoor
  • Pool Outdoor
  • Coffee Shop/Cafeteria
  • Executive Floor
  • Shops in Hotel
  • Ice Machine
  • Paid Parking
  • Pillow Top Mattress

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Holiday Inn Toronto International Airport Map
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Toronto
photo by: yasuyo