Holiday Inn Club Vacations Orlando - Orange Lake Resort

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Average rate: $92 - Hotel class: 4 stars
8505 West Irlo Bronson Memorial, Kissimmee, FL, USA

Holiday Inn Club Vacations Orlando - Orange Lake Resort Rates and Deals


Holiday Inn Club Vacations Orlando - Orange Lake Resort Kissimmee Reviews

emmytravel emmytrav…
49 reviews
better resorts, just as close to theme parks May 27, 2016
Holiday Inn Orange Lake West Village

This resort does not measure up at all. In the last 10 years I’ve stayed in quite a few resorts RCI and Interval International timeshares up to 3 a year sometimes. Las Vegas, Hot Springs, Ark; New Jersey near Atlantic City, Outer Banks, NC and multiple resorts in Florida. This is not a top notch resort, only the photos make it look grand. I’ve been in many resorts that were better in many ways. I’ve been in resorts with better furnishings, unit appointments or decorative layout, better and closer pools, better and more (and usually FREE amenities). I had also expected, from what I read that the West Village Villas were all one story units. Not so, some are. Some have units that are on floor 1 with floor 2 units above with no elevator. Based on reviews read, I was not expecting to lug food and luggage up two flights of stairs to a 2nd story unit after an 8 hour drive and not a speedy check in. The view, I’ve been in many resorts that beat the view this one had. Out the back balcony was a line of scrub trees and bushes and I could see glimmers of water, a stream or pond perhaps. Mosquito control has to be constant since its Florida. From the parking space or from the front door I did see peaceful, delicate Sand Cranes. Despite the closeness of scrub trees and bushes I saw almost no backyard habitat wildlife – backyard birds, squirrels, practically zero. I did see a black snake crawling out of the scrub. I felt that false comfort of being on the 2nd floor while watching the snake approach the downstairs unit patio, my excited exclamations caught his ear and he headed back to the scrub brush area. My unit balcony had a gutter system that had a downspout that ran down the wall. The gutter downspout was cracked and water just poured all over the balcony and was eroding the connecting wall to which the gutter was attached, perhaps causing water or mold issues in the downstairs unit. The master toilet was the smallest toilet I’ve ever set my average size frame upon. The ‘whirlpool’ tub was the cheap overlaid insert that increases the height of the tub by about 2” making it a trip and fall accident waiting to happen, because most folks are accustomed to a standardized height to step into and out of a tub. It came with a shower curtain. Most resorts I’ve been in have a walk in glass type enclosure shower in the master and a whirlpool tub for two in the master bedroom or master bath. The master closet had maybe 10 hangers; glad I had brought my pants on my own hangers I was able to give 4 hangers to the 2nd bedroom. The flat screen TV’s were substandard. The living room had at best a 32” cheap flat screen TV – the desk it sat on would have easily accommodated a 60” and most resorts I’ve been in have at least 50” in living rooms. Maintenance had to come out to replace light bulbs, so I asked about the purpose/function of two switches. 1 immediately inside the master, 1 in the living room. No matter what we plugged in - the switches operated nothing. I was told it happened when the unit was renovated. Renovated? When? Nothing was ‘quality new’. So one might expect light switch at hands length inside master to operate maybe the lamps? Nope. TV? Nope. Nothing. Kitchen was a poor layout, refrigerator next to window opening to a space big enough for 1 person. The coffee filters were wrong shape for the coffee maker, the coffee carafe top was broken and the coated fry pan was scratched from use with a stainless spatula. I got a new carafe and stainless fry pan from housekeeping. The washer was noisiest one I’ve heard, but I’ll give it points because you KNOW it’s running/working. The WIFI is unsecured, no log in code at all. Even the meanest hotels offer a pen and pad of paper in them. Not this resort. No information booklet of area restaurants etc. No TV channel listing. No list of resort FREE activities. I called for them and was told the resort was going paperless and it was all on their website. (My favorite definition of customer service proven yet again – it now means customer DOES the service.) So if you don’t have a phone with a data package, tablet or computer with you… What resort is doing is the only paper products the resort provides you with are the ones that have the potential to create revenue for the resort. Activities pass package prices. But free stuff, heck no, the resort does not chose to spend money on stuff that doesn’t have the potential to generate money. Goodness, even the ‘car pass’ was a rinky dink full sheet of uncoated paper and resort had May 30th for check out when ours was June 3rd. So I went by the check in (customer does the service) for a correct one and got a nice laminated one with check out date of June 2nd instead of June 3rd. Two wrong dates don’t make a right. LOL. I noticed that this resort check in area lacks the inviting quality I’ve experienced at better resorts. There were no immediately visible seating areas except outside in the heat. If one looks down side halls one can find a couple bench seats inside air conditioned space. Thanks to all the reviews I was prepared for the battle of the car pass. One person after another called me dear, honey, sweetheart – that doesn’t give me a happy feeling, it lacks respect and can be deemed patronizing. Folks that don’t know me have no business using terms of endearment. I finally had to let the “sweetheart” comment get the answer “I’m not your sweetheart and don’t refer to me that way” at that point I got my car pass without ever going to see the slick salesman that had walked up and said “Hi Sweetheart, how you doing?” Then he told the guy trying to sell me activity pass “Give her to me”. Good lord, I’m just a piece of MERCHANDISE to this slickster. The 2nd car pass I got was given to me at check in counter, so heads up folks, they have them at the check in counter, laminated ones. See if you can avoid the 2nd line and 2nd desk for activity sales and avoid being passed onto timeshare sales that so many have complained about in their reviews. 7 pools – yes 7 pools and a beauty of a photo the resort has posted, none of the pools were visible driving through the “neighborhoods”, had to hunt for them. Lazy River is the biggest draw card this resort has and RCI has failed to post the amenity fees under the fee tab or amenity tab. $9 per day, per person for a wrist band that gives you the privilege of a tube for the day – one you can’t share with your family. No wrist band – no tube use. Reviewers have written that they have had children pulled out of lazy river by the tube/wristband ‘police’. There was no supervision at the pool I visited, young men running and cannonballing into the pool showing no consideration for younger or older ones that might be run over or bombed. Football throwing too, these young men hit me with the football on my already injured wrist. No rule enforcement unless you are on the lazy river illegally! LOL. Folks online say we need to rate shyster tactics like lazy river fees by rating the family friendliness and service as one star – the heaviest weighted categories. It is not family friendly to charge per person, per day, per tube fee. It is not good service to make it difficult to check in without fighting your way out with car pass and avoiding the activity pass sales spiel and timeshare sales spiel. Another aspect of family unfriendly and poor service is this is first resort I’ve seen people forced to wait for check in time. You should know units are being cleaned from 10am on and most are ready long before 4pm. In 10 yrs of up to 3 timeshares a year I’ve only had to wait on a unit once when I was early. Orange Lake resort sends you off to wait while their sales crew comes on duty and you will likely wait where you will spend money on trinkets, pizza, ice cream, etc in the heat. I previously noted the inside air conditioned seating is not immediately visible; one has to be determined to find the seating areas another sign of family unfriendly and poor service. I visited with a family they actually own at Orange Lake, they had to wait til 4pm. I’ve worked a front desk for a period of time, I know that no resort waves a magic wand and poof! all units magically cleaned at 4pm. Every hour after check out more and more are being cleaned and made available and yes the front desk would have a method to know which units were clean and ready, it was something I knew at front desk years ago before the current level of technology existed. This resort should take lessons in family friendliness and good customer service from Marriott's Sabal Palms resort nearby.
revenue generating paperwork only …
revenue generating paperwork only …
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FreeSpiritMolly FreeSpir…
2 reviews
Fun for kids and teens! Apr 23, 2011
I came here when I was 18 with 3 of my best friends, my parents, and my 15 year old sister. When we first arrived, it just looked like a bunch of condo's all around and not much fun to us. Once we arrived in our condo, we unpacked our things and decided to take a self tour. We hopped on one of the shuttle buses that they have to go all around the property, and we stopped at each stop. When we arrived at River Island we were instantly hooked! The lazy river that ran through it, and the slides were enough to keep us YOUNG ADULTS entertained for hours! I can't even imagine how those little kids felt! We all loved every second of it and I definitely plan on taking my own kids one day! I recommend this to anyone looking for a relaxing, yet pretty entertaining vacation :)
The friends we met by the pool!
Laying out at River Island
On the waterfall at River Island
Inside the condo!
1 / 1 TravBuddies found this review helpful/trustworthy

Holiday Inn Club Vacations Orlando - Orange Lake Resort Overview

The Holiday Inn Club Vacations Orlando - Orange Lake Resort is a very large facility, comprising over 1,000 acres of resort activities located very near the Disney World theme parks. The location is in the city center, which provides access to dining and shopping options. The Holiday Inn Club Vacations Orlando - Orange Lake Resort is located in the center of town with numerous transportation options available.

The Holiday Inn Club Vacations Orlando - Orange Lake Resort offers villa lodging in 1, 2 and 3 bedroom sizes. Each room includes a kitchen. The baths are spa-style. All rooms are non-smoking. This hotel contains ADA-compliant lodging.

The Holiday Inn Club Vacations Orlando - Orange Lake Resort is large enough that there is a free shuttle service that transports guests to its various offerings. There are 10 swimming pools onsite as well as a river and water slides. There is a beach of 80 acres in size which allows guests access to watersports. There is also golf, tennis courts and miniature golf. There are 9 restaurants onsite. Guests may even participate in a battle of the bands held by the hotel.

Holiday Inn Club Vacations Orlando - Orange Lake Resort Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Disabled Access
  • Concierge
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Tennis Courts
  • Golf Course
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • News Stand
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • DVD Player
  • Private beach
  • Spa bath / Jacuzzi
  • Shops
  • Excursions
  • Golf Course (on site)
  • Golf Course (nearby)
  • Beach (Direct Access)
  • Jet-Ski
  • Karaoke
  • Water Activities
  • Fishing
  • Golf (miniature)
  • Playground
  • Dancing
  • Bowling Alley
  • Volleyball
  • Beach Soccer and Volleyball
  • Lake
  • Computer
  • Photocopier
  • Direct dial phone
  • Ticket Service
  • Facsimile
  • Audio/Visual Equipment
  • Full-service catering
  • Disabled Parking
  • Fitness Facilities
  • Massage
  • Internet Connection (wireless)
  • Shower
  • Bathtub/Shower Combination
  • Pool Outdoor
  • Cots
  • Games Available
  • Pub
  • Poolside Bar
  • Coffee Shop/Cafeteria
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Family Room
  • Free Parking

Check Holiday Inn Club Vacations Orlando - Orange Lake Resort Rates and Deals

Holiday Inn Club Vacations Orlando - Orange Lake Resort Map
Value: Location:
Cleanliness: Amenities:
Bed: Bathroom:
1 review - $117
2 reviews - $94
photo by: Cho