Hilton Tokyo Narita Airport Hotel

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Average rate: $63 - Hotel class: 5 stars
456 kosuge, Narita, Japan

Hilton Tokyo Narita Airport Hotel Rates and Deals


Hilton Tokyo Narita Airport Hotel Reviews

yvrjames yvrjames
10 reviews
Unfortunate stay at a Hilton Apr 13, 2011
Upon arriving in Tokyo only to find that there were no convenient train connections available, the airline made me a reservation and supplied me with a voucher for the night. The hotel does not have a dedicated shuttle so it took nearly half an hour to make our way to the hotel even though there were no other passengers for any of the other hotels along the route.

Upon presenting my voucher to the front desk I was told that there was no reservation. This does happen from time to time and should not have been a problem. Rather than being solution oriented (I offered to simply pay for the night and take it up with the airline in the morning), the staff became rude and refused/was unable to communicate. After a 16-hr flight I was left standing in the lobby until things could be straightened out with the airline!

The room was filthy and the table tops covered with a layer of dust. The bed had no sheet. There are enough comments about how the hotel needs to be refurbished but that was not really an issue for me; rudeness and filth were as unnecessary as they were unwelcome. The breakfast was good and the woman who delivered it was the first - and last - friendly face I was to come across at the Hilton.

There must be other choices. Why this is seen as an acceptable property for an airline's FC passengers is a mystery. I would certainly not stay here again.
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tigershaheen tigersha…
4 reviews
Practically far from downtown, but close to the airport Aug 02, 2010
The Airport Hilton at Narita is only 10 minutes away from the Tokyo, Narita Airport. Very spacious lobby, restaurants, and facilities. A typical conveniently located airport hotel with several airline crews layover there.

Not much of entertainment and the selection of restaurants and amenities match the type of clientèle suited for this hotel, who normally spend no more than 2 nights.

The staff is friendly and very professional, although somewhat robotic and process/task oriented.

If you plan to stay at this hotel and wish to spend time in downtown, plan at least 2-3 hours for the roundtrip.
1 / 1 TravBuddies found this review helpful/trustworthy
inkie1010 inkie1010
17 reviews
Hilton Tokyo Airport Hotel Narita Nov 11, 2009
From the airport there is a free shuttle bus service to Hilton Narita Airport. The hotel has a beautiful lobby and the rooms are spatious and clean. The price to sleep at the hotel is reasonable, but you only pay for sleeping. You have to pay seperately for any other facilities like the swimming pool, health club etc.

There are a few restaurants in the building but they are all quite expensive. If you just want to go for a drink you pay over 350 yen for a coke, which is very expensive as you can get a coke everywhere for about 100-150 yen. Internet facilities are also expensive in comparison to other places we stayed. 600 yen for 30 minutes is way too much.

Breakfast is not included. The breakfast buffet has a lot of variety: English style, Continental style, American Style and Japanese style. You can take as much as you want. The prices are high though. The hotel guests are mostly business people.
1 / 1 TravBuddies found this review helpful/trustworthy
heartsam heartsam
4 reviews
Jul 22, 2006
During your bus ride from the airport, you will enjoy a scenic view of lush forests along deep black roads on your way to the Hilton Narita.

Your eyes will widen when you see the half-circle structure that is the hotel. You will breathe warm, humid, clean air as you step off the bus. You will smile as you step through the entrance, and you will sigh with delight once you enter your room.

Now, those were my wonderful writing skills, which were all true, but here are the honest facts about the Hilton Narita. When you check in, you will be greeted by a very friendly staff member who probably speaks English very well. You have an option of using a safe to secure your valuables, which is great if you tend to misplace these things. But, there is almost no worry of thieves in this area.

After an elevator ride up to your floor, you may have a bit of a walk to your room, depending on where it is in the curved building. But, on your way through the hallways, the friendliest maids always stop what they are doing to say "konichiwa" to you, which made me smile ear to ear. Reply with a gentle bow and return the phrase. They will be so pleased!

The layout of the rooms is quite simple, and best of all, clean! Most rooms are equipped with a TV, mini-fridge, and lots of storage space. The bathrooms look very modern and clean. You get quite a few TV channels, most are in Japanese, but there are many in English as well. In the bottom drawer of the spacious dressers, you will even find a Japanese kimono for your use while you stay at the hotel!

There are lots of extra activities to enjoy at the Hilton Narita. You will have access to tennis courts, a beautiful lap pool, steam room, lounge, and more. You will have to see for yourself how beautiful all these facilities are... it's too hard to describe!

But, I think you should be up and about exploring Japan anyways... not staying at the hotel all day! But, it is a very comfortable place to stay, and I am almost certain that you will love it!

If you have any further questions, email me at travel.heartsam@yahoo.com anytime. Thanks so much for reading this review!

Happy travels!
View from our room at the Hilton N…
View from our room at the Hilton N…
Garden in the entrance way.
1 / 1 TravBuddies found this review helpful/trustworthy
Eric says:
Excellent review, thanks for sharing! :)
Posted on: Jul 22, 2010

Hilton Tokyo Narita Airport Hotel Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Airport shuttle
  • Disabled Access
  • Concierge
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Tennis Courts
  • Housekeeping
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • News Stand
  • ATM / Cash Machine
  • Mini Bar
  • Cable / Satellite TV
  • In Room Movies
  • Wake-up Service
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Spa bath / Jacuzzi
  • Shops
  • Photocopier
  • Desk
  • Direct dial phone
  • Audio/Visual Equipment
  • Wheel Chair Access
  • Salon
  • Fitness Facilities
  • Jacuzzi
  • Beauty Salon
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Spa/Jetted Tub
  • Pool Indoor
  • Games Available
  • Coffee Shop/Cafeteria
  • Shops in Hotel
  • Smoking Room
  • Paid Parking
  • Free Parking

Check Hilton Tokyo Narita Airport Hotel Rates and Deals

Hilton Tokyo Narita Airport Hotel Map
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3 reviews - $41
photo by: ellechic