Hilton London Metropole

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Average rate: $19 - Hotel class: 4 stars
225 Edgware Road, London, United Kingdom

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Hilton London Metropole Reviews

539 reviews
The New and Improved Hilton Feb 02, 2017
The Hilton Metropole used to be ‘dumpy’ at best and a dark, sort of depressing hotel at worst. Since the renovations finished in mid-2013 it is now a very nice hotel to stay in. I should know. I stayed here before and after and my new room rocked. The service even seems better. They have a very quick express CHECK-IN so you get going with your day. I asked for a quiet room on a high floor and I was given a new room that matched my request. I had a nice view, all new furniture and décor, and nice amenities. A quick check of the bed revealed a proper mattress for sleep. Yes! My bathroom was modern and there were some good toiletries. My room even had an ironing board and steam iron. Between that, the well-stocked mini-bar and a nice desk – this was a great room for a business person.

Hilton Metropole is a massive 23 floor tower and business conference centre. The hotel has everything from a top floor restaurant, a Whiskey lounge, swimming pool and shops. It is a reasonable walk to the Underground and they even have car parking outside of the congestion zone, but it is not cheap.

In terms of service and information, the staff are very switched on and efficient. Any information you need is delivered rapidly and knowledgably. They have several dining options including an Asian fusion restaurant on the rooftop. This and the higher rooms offer great views of London. Sadly this are of London is not that great to look at. There are also dozens of restaurants, pubs and bars within 5 minutes’ walk.

This is an excellent option for conferences. They even have a theatre room that can hold hundreds of people. The only drawback is that the walls in the rooms are thin. I was fortunate to have quiet neighbours. Other than that I had a great night and a very good sleep during my last stay.
1 / 1 TravBuddies found this review helpful/trustworthy
X_Drive says:
Understand they have updated much of it. I saw a couple bad reviews below. When we were there it was quite nice. Glad you liked it too!! :D
Posted on: Mar 06, 2017
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srdroncu srdroncu
1 reviews
Good view, good location May 29, 2013
It is near to the Edgware Road Tube Station with easy access. Also, it's in the walking distance to Hyde Park, Oxford Street and Reagent Park. It has a view nearly as amazing as the London Eye :-) Don't forget to buy the breakfast option, since it is much more better than those served by equivalent hotels in Europe. The only setback is that sometimes there was a bit queue in the breakfast, but it was not a big deal to me. If you find a good price, don't miss it!
Night view from 19th floor at Hilt…
Day view from 19th floor at Hilton
sarahsan sarahsan
403 reviews
You can find much better Aug 07, 2011
Hilton London Metropole Hotel is located in Edgware, a 15 minutes walk from Marble Arch. With 1054 rooms, divided into three towers, it´s the largest hotel in Europe. Because of the size it lacks the friendly and welcoming atmosphere.

The hotel is located one block from two different tube stations, one for the Bakerloo line and another one for the District and Circle line. The A40 motorway is right outside the hotel so traffic noise can be a problem. Police and ambulance seem to have emergencies throughout the night as well. In the area there are mainly three kind of businesses, jewlery, money exchange and shisha cafés.

The reception staff is helpful, but there is something missing. I can´t pin point what it is, but you definitely feel like one of everybody else on the conveyor belt. A group from my company arrives at the same time every day, and every time our arrival seems to surprise them.

The standard rooms are very small. You can barely pass the bed. To get to the luggage stand, you need to pass the mini bar, which is so close to the bed, you have to lift your suitcase over the bed. The sheets are too small and don´t cover the mattrass. The rooms have flatscreen TV, kettle, electronic safe and free wired internet. One time I stayed there, I was given a superior room by mistake. It was nice and spacious.

The bathrooms are tiled and have a tub and a few amanities. As the rooms, the bathrooms are quite small too. Cleanliness is just avarage.

The hotel do have a nice well equiped gym and an indoor swimmingpool. In the reception area there is a Costa Coffee shop, but they open late and close early (around 4-5pm).

If it hadn´t been for our company agreement I would not have stayed at the Hilton London Metropole Hotel. It is too big and the atmosphere is impersonal.
Room 1917
Room 1917
Narrow entrance to the room
Sheet is too short for the mattrass
2 / 2 TravBuddies found this review helpful/trustworthy
niccolo niccolo
6 reviews
Mi aspettavo di meglio Oct 28, 2011
Il vantaggio di questo albergo è sicuramente la sua posizione molto centrale e comoda: nelle vicinanze ci sono svariati locali, bar e ristoranti, i mezzi di trasporto (autobus e metropolitana) sono tutto attorno all'Hotel, e con una breve camminata (a chi piace) si può arrivare nel centro della città (Piccadilly).

In generale però la mia esperienza qui è stata molto deludente. Lo staff non era gentile e poco disponibile, le camere erano piccole e segnate dagli anni e il servizio in generale lasciava un po' a desiderare.

La dimensione delle camere è molto piccola, poco adatta a due letti e a due persone con bagagli. Lo stile, ma soprattutto lo stato di salute della moquette, dei muri e della tappezzeria hanno il segno degli anni. In bagno il "classico set" era praticamente inesistente: una saponetta e 3 fazzoletti... difficile andarci avanti 1 solo giorno.

L'hotel in se è molto particolare. L'interno della hall è molto spazioso e con un architettura moderna, mentre dal secondo piano in su sembra di tornare agli anni '60. Da provare senza esitazione la zona benessere, dove potrete fare un bagno in piscina nella piena tranquillità godendovi lo spettacolo di tutte le persone che si muovono attorno a voi.

Per quanto riguarda, invece, tutto il resto sono rimasto molto deluso!

Lo staff alla reception non era mai ben disposto ed in generale era poco gentile e propenso alle spiegazioni. Una volta addirittura, dove aver aspettato l'ora di check-in, si sono accorti che avevano sbagliato l'assegnazione delle camere e mi è toccato aspettare altre due ore nella reception in quanto non si potevano lasciare i bagagli altrove in quel momento. In più, tutte le volte e senza alcuna spiegazione, provano ad accreditare sulla Carta di Credito una presunta caparra (non dovuta e non obbligatoria) di circa 150 sterline.

In conclusione il rapporto qualità / prezzo è inesistente, vi consiglio di cercare altro... e vi garantisco che si può trovare di meglio, anche a costo inferiore ;)
0 / 1 TravBuddies found this review helpful/trustworthy
imic imic
3 reviews
Do Not choose this one Mar 07, 2011
ugly, dirty, carpets need to be cleaned, fat food and not continental breakfast as suppose to be, gym is very small and dirty, s.pool is only for kids(very small), staff are all indians with such a poor english and very bad accent, heatting system is not working,so was easy to catch a cold.....I will never ever recommend this hotel!!!!!!
0 / 1 TravBuddies found this review helpful/trustworthy
Actionz Actionz
17 reviews
Hilton Metropole Oct 16, 2009
great little (or shall i say not so little) hotel. Very conveniently located within a 1 min walk from edgeware station 1 station away from paddington connecting every single form and line of locomotive transport. Being the biggest hotel in Europe, you'll find plenty of rooms, however it is so busy, often times it's sold out, especially on the weekends. A new building so not much victorian design to see here, but the lobby is massive and open, and the rooms are quite spacious for UK standards. As mentioned before, yes the halls can be quite odorous. Smell of smoke and cooked food makes it quite unpleasant at times. But the smell doenst get into the rooms and I hope you wouldnt be spending much time in your hotel hallway in such a vibrant city anyway... Location is convenient, but it's not smack dab in the busiest part of london. Plan on hoping on a tube to head to places as you wont find Buckingham palace or Picadilly at your doorstep. And of course, enjoy your ride on the supersonic speed elevators taking you from G to 15th floor in 20 seconds! No worries for those motionly challenged either, as you wont feel your stomach coming to your throat in this one.
Hummingbird Hummingb…
72 reviews
Our ending hotel for both tours May 27, 2005
This huge beautiful hotel was the ending hotel for both of our tours and permanent staffs from several Tour companies also had offices here. We never had enough time to look around completely but there were boutiques and shops and the restaurant were we ate was a very nice buffet with plenty of choices.

Our room was well up high and the elevators were swift but comfortable to use. The room itself was very nicely furnished, clean and well maintained.

I am sure this hotel is rated at 4 stars and I would recommend it highly.
1 / 1 TravBuddies found this review helpful/trustworthy
travelman727 says:
It's always nice when they save the best for last :-D
Posted on: Sep 26, 2008

Hilton London Metropole Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Concierge
  • Tour Desk
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Housekeeping
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Medical Assistance Available
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • News Stand
  • ATM / Cash Machine
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Spa bath / Jacuzzi
  • Shops
  • Excursions
  • Photocopier
  • Desk
  • Ticket Service
  • Facsimile
  • Ballroom
  • Audio/Visual Equipment
  • Full-service catering
  • Exhibit Space
  • Disabled Parking
  • Wheel Chair Access
  • Salon
  • Fitness Facilities
  • Steam Room
  • Massage
  • Beauty Salon
  • Health Centre
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Bathtub/Shower Combination
  • Pool Indoor
  • Cots
  • Games Available
  • Highchairs
  • Coffee Shop/Cafeteria
  • Executive Floor
  • Luggage Storage
  • Shops in Hotel
  • Family Room
  • Express Check-In/Check-Out
  • Paid Parking
  • Bedding/Pillow Choices

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Hilton London Metropole Map
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2 reviews - $63
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4 reviews - $138
1 review - $55
1 review - $107
photo by: ulysses