Hilton Hotel Oceanfront Virginia Beach

Unbelivably bad
We stayed here less than 24hrs and left. Waited in the lobby for 3 hours while the room was made ready. Every half hour we were told it would be a few more minutes. We did check in at 4 which is their published time. The room on the 19th floor was smoky and the queen beds were actually double beds. For only 2 nights, we figured we'd just enjoy the beach and view and forget the cramped room. (there were 4 adults and 1 child with rollaway bed) Day 2 brought an afternoon thunderstorm and within minutes, I could hear water dripping inside the closet wall. Then the sound rose within the wall and the water seeped out from under the molding into the carpet saturating it. As we packed to leave, maintennance was wet vacuuming the rooms adjacent to ours. Also, the A/C vent started spraying water out onto my daughter. When I went down to check out, I asked if I would be charged for the second night(it was 4 pm again) The manager told me yes he couldn't give a refund since the room was booked online(!!) They did offer a restaurant voucher which I declined.