Head water's logde & Cabins

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2mi south of S. Entrance of Yellowstone Moran, Moran, WY, USA

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Head water's logde & Cabins Moran Reviews

yasuyo yasuyo
107 reviews
Arrogant staffs at beautiful logde Jan 17, 2014
It's a peak season when we visited to Yellowstone national park. We needed quick reservation before loose our accommodation. We made a booking by phone then ordered a room include a duble(king size) and an extra bed. Also we ordered breakfast. That room cost is $321 per night. It's bit expensive for us but after drove long way,would be nice to stay good place.

We arrived at the front of logde at evening. It look like a little bit busy,we asked our booking and what kind of room they ready for us. A man of the desk told us,"We don't have an extra bed anymore" also "We gave you a room with a bed". It quite different what we ordered,we are 3 adults,yes my daughter is 14 years old,it enough to say an adult.

We asked him change the room for 3 adults,then he threw a pencile on his desk saying "If you don't want that room,you can go other!!" what an arrogant man. He know it's on season. I really hate his action.

We accepted that room as we sure not finding another place from now. Better to stay here even we have only one place to sleep. But when we arrived our logde was great! The bed is big enough for maybe 3 adults,we got two beds,and it's near river so location also very nice.

Next day,we went to restaurant for breakfast. We heard it is include the price but not. and the table is not clean,any spoon and fork they put on a table were not clean sometimes still having something at fork. We called a woman to change them and ask clean up our table again. And seems like that woman get mad to us. Another woman came to our table,she seems like manager or something,she litsen what happened us since yesterday and this morning at restaurant and aplogized to us.

Totaly I think if staffs were not arrogant then the lodge would be greatful. This is only,but a big disappointed thing at there.
Our logde
At an entrance of logde
Yes,it's big enough!
The bathroom
5 / 5 TravBuddies found this review helpful/trustworthy
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yasuyo says:
Jim,in a mean I agree with it!
And some of nice tourist places were extinct by their arrogance.
Posted on: Jan 14, 2014
yasuyo says:
You're welcome,Hasan!
Posted on: Jan 14, 2014
rsvpme says:
Arrogance that comes form many tourists....
Posted on: Jan 14, 2014
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