Grand Hotel Melbourne - A Member of the MGallery Collection

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Average rate: $103 - Hotel class: 5 stars
33 spencer street, Melbourne, Australia

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Grand Hotel Melbourne - A Member of the MGallery Collection Reviews

shirlan shirlan
74 reviews
A fixer upper! Aug 18, 2010
We arrived at this hotel very late in the day. Considering the star rating of this hotel, it was disappointing to have to get our own baggage out of the taxi and inside. The reception area was 3 desks with computers on them. We checked in and they did ask us if we needed help to the room but we said no. We got in the lift and then when we got out we had to walk a mile to our room. The hotel is huge!!!

The corridors are soooooooo long.

Okay, that's fine, we found our room! We had got this room for $110 (Aus) and it was meant to be $520? It was on 2 levels and could have been nice but not $520 worth! We walked into the living area. Kitchen, lounge. The kitchen seemed okay but the flooring was lifting. The sofa was ripped and fraying. As it was a 2 level appartment, the bedroom and bathroom was upstairs on the mezzanine level. The bedroom did not have a full wall, it was like a balcony and you could look down into the lounge area. That isn't a problem really but the window was the problem. The window started near the ceiling but did not go right down. This meant you could not see out of it unless you were really tall or were standing in the bedroom area. The view was another building and the trains.

Okay, we didn't pay a lot so we were happy to accept this. However when we were going to go to bed, we thought we had better close the curtains. Well that didn't work. They wouldn't close and were not in the best condition.

I was going to call some one as although it wasn't really a privacy issue, we didn't want the sunshine first thing in the morning hitting us in the face. We decided not to complain and just put up with it but proberbly wouldn't stay there again unless it was really cheap again.

They had valet parking and there is a restaurant there too. We didn't use either but did spend some time in the bar. The hotel also has a swimming pool and gym. The hotel is close to the casino and public transport.

They did store our baggage for us after we checked out in the morning as we weren't flying out til the evening.

No one asked us if our stay was satisfactory.
Living area
Part of the kitchen
Bedroom
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Grand Hotel Melbourne - A Member of the MGallery Collection Overview

In the heart of Melbourne, and near to many of its most famous and popular attractions is the Grand Hotel Melbourne - A Member of the MGallery Collection. It is only a short distance from the Crown Casino, Exhibition Center, Telstra Dome and many of the city’s celebrated shopping and dining areas. The Grand Hotel Melbourne - A Member of the MGallery Collection is located at No. 33 Spencer Street, VIC and is approximately 25 kilometers from the airport.

The 114 rooms within the Grand Hotel Melbourne - A Member of the MGallery Collection are all equipped with kitchenettes, designer furnishings, LCD TVs, direct dial phones, Internet access and many other amenities. The rooms are available as 1, 2 or 3 bedroom units, but all feature the full range of amenities.

The Grand Hotel Melbourne - A Member of the MGallery Collection is a luxury location that offers apartment style accommodations. The facilities include a library lounge, bar, restaurant and café, a piano bar, Champagne Bar, conference rooms with full technological support, a swimming pool, sauna and much more.

Grand Hotel Melbourne - A Member of the MGallery Collection Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Disabled Access
  • Concierge
  • Valet Parking
  • Tour Desk
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Housekeeping
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Medical Assistance Available
  • Safe-Deposit Box
  • Sauna
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • CD Player
  • DVD Player
  • Laundry service
  • Excursions
  • Garden
  • Photocopier
  • Desk
  • Direct dial phone
  • Ticket Service
  • Facsimile
  • Audio/Visual Equipment
  • Disabled Accessible Rooms
  • Wheel Chair Access
  • Fitness Facilities
  • Jacuzzi
  • Massage
  • Solarium
  • Internet Connection (wireless)
  • Bathrobes
  • Towels
  • Shower
  • Bathtub/Shower Combination
  • Spa/Jetted Tub
  • Pool Indoor
  • Cots
  • Highchairs
  • Picnic Area/Tables
  • Security and video surveillance in public areas
  • Luggage Storage
  • Family Room
  • Express Check-In/Check-Out
  • Self Laundry
  • Pillow Top Mattress
  • Doctor on call

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Grand Hotel Melbourne - A Member of the MGallery Collection Map
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2 reviews - $55
4 reviews - $59
Melbourne
photo by: jendara