Fragrance Hotel Riverside

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20 Hong Kong street

Fragrance Hotel Riverside Reviews

naiveblackangel naivebla…
69 reviews
Will never stay there again Aug 03, 2012
The room was tiny. I didn't have to turn on the air-con since it was chilly all the time. The swimming pool was clean and mostly for kids or family with kids. There were only 3 sunbeds. And probably it was meant for maximum 3 people at a time. The hotel asked for $100 deposit on arrival, which wasn't mentioned anywhere on Agoda when we booked it. We were talked into upgrading to a room with a window either with free breakfast or free wifi for an extra $20/ night. Neither of them proved to be a good choice. Wifi was only strong in the lobby so I had to stay there for 2 hours planning our itinerary for the following day. Breakfast was the worst I've tasted and of 3 choices only. I didn't get back my deposit until 35 days after the check-out. Also, when I raised my concern about the deposit, it was transferred to different departments perfunctorily. I had to make many phone calls overseas and sent many emails to get my wire across. In a word, don't bother to stay there to save yourself lots of trouble
2 / 2 TravBuddies found this review helpful/trustworthy
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