Fort Rapids Resort & Indoor Waterpark Columbus

My wife, son, & I decide to stay somewhere over Christmas, a switch from spending it with both our crazy families. Trying to stay in Ohio and someplace close, we chose Fort Rapids Waterpark and "Resort". Usually I atleast look at reviews and/or user opinions before I buy/ go some place. This waterpark lives up to all the bad reviews it gets. From the staff that could care less about you to the overcrowded water park (They let people have day passes and dont have to stay at the hotel). No towels, SUPER long waits for anything except the one time my son ordered just french fries from room service, (the line downstairs in the water park food stand, was over 45 min wait), and that only took 15 min. The bar was open but no body there to help you, I had to find somebody to get me a drink and I wasn't alone. Also beware of bogus charges on your credit card, if somebody across the hall is smoking a cigarette, you could get charged $150.00 for it, I did. I'm still trying to get my money back. I spent over $1000.00 at this place total and I went out to eat away from the hotel. ( I was not going to wait over 1 hr for burger and fries). The cable was had constant static in the picture (and we had the villa room w/ 3 TV's, they all did it) and dont even think about ordering a pay per view movie, the poorly trained staff cant even handle authorizing your movie (took over 1 hr before someone on the staff figured out how to do it at the front desk). I should have roasted hot dogs over my burning pile of money I spend here and ate them with our crazy family's...what dumb move Fort Rapids was.