Embassy Suites Hotel Orlando - International Drive / Convention Center
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Embassy Suites Hotel Orlando - International Drive / Convention Center Reviews
Embassy Suites, Orlando Mar 19, 2011
I had arranged a business meeting here for 15 business people. The arrangements were easy enough, however just before I signed the contract they increased the group rate by 20%. I was running out of time before the event and I couldn't restart the processes so I decided to just move forward with the arrangements..
After checking in I found our suite to be very nice, until I went out on the balcony. We were one floor up from the roof of a lower building, and just beyond that the expressway. Heat was just flowing off of the roof, and the expressway was loud and not to mention a really crummy view. This upset me since I had made arrangements for a group that booked over 45 nights in total and I felt I got the crappy room. I did go to the front desk and explained the situation, and they did change us to a better room which was good.
After settling into the new room we had several visitors bringing gifts etc as an apology for the situation, which they explained as a simple oversight. I can't complain about how they handled this. They made more than enough effort to correct it. The hotel gave us $100 credit in the restaurant, free movies, drinks, snacks and a robe for me.The remote wasn't working right, so Doug called the front desk. They immediately sent someone up to change the batteries and then gave him chocolate for his trouble - white chocolate - Doug's favorite!
This hotel also has FREE drinks and appetizers everyday, between 5:30 and 7:30 in the atrium. Yes, that includes beer, wine and mixed drinks, including scotch and whiskeys and not the cheapest ones either. How great is this?
There is an EXCELLENT breakfast included with your room. It had the usual bakery, cereals, fruit etc, but what makes it unique is that there is also a cooked to order grill, with omelette, eggs, french toast, pancakes,potatoes, bacon, ham and sausage. This is cooked to order, not hot table buffet style. And the cooks were very pleasant, happy to make whatever you chose if they could.
The pool area was really nice. With the high walls around the pool area wind and noise was reduced for a more relaxing atmosphere. The restaurant food was good and not over priced. If you placed a restaurant order they will bring it to you at the pool. My favorite was the grouper wrap - absolutely delicious!
The meeting room was well set up with very comfortable chairs and attentive staff. Catering for the meeting was always well stocked and the food very good. The room itself was very nice and had plenty of room. Very clean and refreshing, current decor.
The hotel itself is in a very good location with lots of restaurants and shopping within easy walking distance. The Orlando Convention Center and Sea World are close but a little too far to walk, but there are free trolleys available if you want to use them.
I would certainly come back to this same hotel should our group decide to meet in Orlando again.
Note: TB header says rate is $110, however it is not, average room is $179+, maybe less off season.
3 / 3 TravBuddies found this review helpful/trustworthy
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Embassy Suites Hotel Orlando - International Drive / Convention Center Overview
The Embassy Suites Hotel Orlando - International Drive / Convention Center is just a short drive away from many exciting activities such as the Walt Disney resorts, Sea World, the Orange County Convention Center, and Sea World. Orlando International Airport is eight miles from the Embassy Suites Hotel Orlando - International Drive / Convention Center. While the hotel doesn’t provide transportation to and from the airport, they do provide free shuttle service to the Walt Disney World resorts.
The 244 rooms at the Embassy Suites Hotel Orlando - International Drive / Convention Center are well equipped with separate living and sleeping areas, two televisions, a wet bar, refrigerators, dining sets, sofa beds, microwaves, two telephones, and data ports.
The staff at the Embassy Suites Hotel Orlando - International Drive / Convention Center is multilingual, which is helpful for international business travelers as well as foreign tourists. The hotel also provides an ATM, a car rental desk, laundry service, baggage storage, room service, a convenience store, a gift shop, tour assistance, concierge services, a pool, a video arcade, onsite dining, a business center, and a fitness room. Guests can enjoy a complimentary breakfast each morning as well as an evening reception offering refreshments every evening.
Embassy Suites Hotel Orlando - International Drive / Convention Center Amenities